The Role

We have an exciting opportunity for a Full-Time versatile and talented Workforce Planning Co-Ordinator to join the Menzies Aviation Team based at the Brisbane Airport.

Who we are

People, Passion, Pride. These are the values that have driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at more than 200 locations in more than 37 countries, across six continents.

But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help.

We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver. Our core services include aircraft ground services, executive services, cargo and aircraft fuelling.

What you’ll be doing

Reporting to the Operations Manager, this role provides day-to-day workforce coordination and planning support to ensure airport operations are adequately staffed, operationally efficient, and aligned with safety and compliance standards.

Key responsibilities include:

• Develop and manage weekly rosters across operational teams, balancing leave, training requirements, and overtime while maintaining cost efficiency.
• Analyse workforce trends to support forward planning, including forecasting staffing levels and identifying future training and resourcing requirements.
• Apply a strong working knowledge of enterprise agreements to ensure all rostering and workforce practices remain compliant.
• Build and maintain effective working relationships with airline partners and key stakeholders, ensuring service delivery aligns with agreed performance standards and contractual obligations.
• Monitor operational schedules and communicate any changes impacting workforce deployment in a timely manner.
• Continuously review rostering practices to improve efficiency, support budget outcomes, and identify opportunities to optimise labour utilisation.
• Provide flexible support across the operations function, undertaking additional tasks and projects as required.

What we need from you

• Professional, approachable and warm in style with a strong attention to detail
• Previous experience in the same or similar role for a minimum of 1 year
• Ability to work independently and as part of a team.
• Proven ability to multi-task.
• Strong ability to problem solve and deliver solution based outcomes
• Be able to work under pressure and meet required deadlines.
• Strong stakeholder services skills
• Effective and efficient time management skills
• Strong written & verbal communication skills, with a focus on detail
• Proficient ability to utilise the Microsoft Office suite

What’s in It for you

• A growing global company with ongoing career opportunities
• Free on site physio
• Free car parking available

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. We believe everyone should feel valued and have the opportunity to reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.

• Develop and manage weekly rosters across operational teams, balancing leave, training requirements, and overtime while maintaining cost efficiency.
• Analyse workforce trends to support forward planning, including forecasting staffing levels and identifying future training and resourcing requirements.
• Apply a strong working knowledge of enterprise agreements to ensure all rostering and workforce practices remain compliant.
• Build and maintain effective working relationships with airline partners and key stakeholders, ensuring service delivery aligns with agreed performance standards and contractual obligations.
• Monitor operational schedules and communicate any changes impacting workforce deployment in a timely manner.
• Continuously review rostering practices to improve efficiency, support budget outcomes, and identify opportunities to optimise labour utilisation.
• Provide flexible support across the operations function, undertaking additional tasks and projects as required.

• Forecasting
• Microsoft Office
• Criminal History Check
• Professional, approachable and warm in style with a strong attention to detail
• Ability to work independently and as part of a team.
• Proven ability to multi-task.
• Strong ability to problem solve and deliver solution based outcomes
• Be able to work under pressure and meet required deadlines.
• Strong stakeholder services skills
• Effective and efficient time management skills
• Strong written & verbal communication skills, with a focus on detail
• Proficient ability to utilise the Microsoft Office suite

• Previous experience in the same or similar role for a minimum of 1 year
• Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.