Vacancy title:
Technology Manager - Identity

[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Management, Computer & IT, Business Operations]

Jobs at:
Qantas Airways Ltd

Deadline of this Job:
Monday, June 8 2026

Duty Station:
Sydney | New South Wales (NSW)

Summary
Date Posted: Tuesday, May 26 2026, Base Salary: Not Disclosed

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JOB DETAILS:

About the job

Governs Qantas mobility technical products through the continuous improvement lifecycle

Acts as a lead to bring the Qantas technology roadmap to life, aligning business actions with long‑term tech strategy.

Permanent, Full-time opportunity located Qantas Head Campus in Mascot

At Qantas, we’re committed to creating an environment where our people can thrive. We take pride in solving complex challenges together, supporting each other, and delivering safe and reliable operations for our customers. You’ll be part of a team that values initiative, collaboration and continuous improvement.

The Technology Manager - Identity roles is a leader with a customer centric mindset, responsible for partnering with senior leaders and technology teams to drive strategy and deliver solutions across IT and the wider Qantas Group centric mindset, responsible for partnering with senior leaders and technology teams to drive strategy and deliver solutions across IT and the wider Qantas Group.

You’ll Have

• Experience developing and delivering product strategy and roadmaps in collaboration with stakeholders, informed by business economics, revenue drivers, product performance, market insights, and the broader competitive, regulatory, and industry landscape.
• Expertise in product planning, prioritisation of roadmaps, and sequencing delivery to meet strategic outcomes.
• Ability to provide insights for economic decision‑making by facilitating estimation of features and capabilities.
• Experience managing quality of service and operational stability, including IT risk and compliance management, service improvement initiatives, and contributing to service management strategies.
• 5+ years’ experience in large enterprises and 3+ years in agile environments (or equivalent).
• Solid background in operational service management.
• Airline technology experience would be desirable.
• Proven people leadership experience across varied team structures.
• Strong analytical and critical thinking skills, with the ability to solve or lead the solving of complex, large‑scale strategic problems.
• Expert stakeholder management across business and technical domains.
• Experience coaching Agile mindsets and ways of working.
• Skilled in designing and facilitating fit‑for‑purpose workshops that deliver defined outcomes.
• Strong verbal and written communication skills.
• Ability to work cross‑functionally and align business unit processes to enterprise‑wide processes.
• Strong negotiation and conflict resolution skills, combined with strong commercial and business acumen.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

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