About the Role

As a Technical Support Specialist, you will provide technical support to our customers both onsite and remotely. You’ll ensure H.B.T. equipment performs reliably through maintenance, troubleshooting, audits, data analysis and operator training.

In this role, you will:

• Carry out servicing, maintenance, repairs, upgrades and commissioning
• Diagnose and resolve equipment issues, including breakdown support
• Participate in or lead Root Cause Analysis (RCA) investigations
• Prepare parts, tooling and documentation for service activities
• Conduct health checks, inspections and lifecycle audits
• Analyse equipment performance data to identify improvement opportunities
• Prepare high‑quality reports and condition summaries
• Deliver training to longwall personnel on equipment use and maintenance
• Build strong customer relationships and identify future service needs

This role suits someone who enjoys working hands‑on, travelling to mine sites, and taking ownership of technical outcomes.

About You:

• Certificate III Electrical or Mechanical Fitter trade
• Certificate IV or above (highly regarded)
• Coal Board Medical (desirable)
• Experience with high‑performance machinery
• Experience with H.B.T. equipment (highly regarded)

What You Bring:

• Strong commitment to safety
• Excellent communication and customer‑service focus
• Ability to work autonomously and within a team
• Willingness to travel to customer sites throughout the Bowen Basin
• Flexibility to support after‑hours or alternative shifts if required
• Strong reporting, documentation and attention to detail
• Proficiency in Microsoft Word and Excel

About us:

HBT Services QLD is responsible for the overhauls of longwall machinery across QLD and operates under three (3) plants, being Overhauls, Warehouse and Gearbox repairs.

Ready to Apply?

If you’re looking for a stable role with strong support, technical challenge and the chance to grow your career in underground mining equipment — we’d love to hear from you.

Need a confidential chat? Ring Doc om 0439 195928

Apply now and join a team where your skills make a genuine difference.

• Carry out servicing, maintenance, repairs, upgrades and commissioning
• Diagnose and resolve equipment issues, including breakdown support
• Participate in or lead Root Cause Analysis (RCA) investigations
• Prepare parts, tooling and documentation for service activities
• Conduct health checks, inspections and lifecycle audits
• Analyse equipment performance data to identify improvement opportunities
• Prepare high‑quality reports and condition summaries
• Deliver training to longwall personnel on equipment use and maintenance
• Build strong customer relationships and identify future service needs

• Strong commitment to safety
• Excellent communication and customer‑service focus
• Ability to work autonomously and within a team
• Willingness to travel to customer sites throughout the Bowen Basin
• Flexibility to support after‑hours or alternative shifts if required
• Strong reporting, documentation and attention to detail
• Proficiency in Microsoft Word and Excel

• Certificate III Electrical or Mechanical Fitter trade
• Certificate IV or above (highly regarded)
• Coal Board Medical (desirable)
• Experience with high‑performance machinery
• Experience with H.B.T. equipment (highly regarded)