Vacancy title:
Team Leader - ACT/Queanbeyan

[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Management,Human Resources,Social Services & Nonprofit,Business Operations,Customer Service,Recruitment,Team leader]

Jobs at:
VERTO

Deadline of this Job:
Friday, May 29 2026

Duty Station:
ACT/Queanbeyan | Australian Capital Territory (ACT)

Summary
Date Posted: Thursday, May 28 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

Inclusive Employment Australia is the new program, replacing Disability Employment Services (DES) and introduces a more inclusive future where people with a disability, injury or health condition can get support to prepare for, find and maintain meaningful work, and grow their career.

The Team Leader provides leadership and guidance and is primarily responsible for the performance of the team in placing people with disability, injury, or health conditions into employment and providing assistance to keep them employed.

This position requires effective leadership skills and a positive, proactive and forward-thinking approach to achieving financial, contractual, and team KPIs. There will also be times where this position will need to be hands-on assisting our consultants in attending to participant appointments and back filling periods of consultant leave.

Responsibilities or duties

• Provide effective leadership and promote a happy, healthy, and high performing team culture
• Lead the team to achieve job placement and maintenance targets
• Ensure contractual compliance to relevant deeds, policy, and legislation
• Develop and manage strong ongoing relationships with all stakeholders
• Provide case management support to consultants
• Provide timely and accurate data and reports when required
• Manage complaints and feedback at a local level, whilst escalating or informing management as appropriate
• Complete administrative and compliance tasks in a timely manner.

Qualifications or requirements (e.g., education, skills)

About you.....

• We require someone with:
• Good leadership skills with hands-on people management experience
• Excellent interpersonal skills and customer service skills
• Ability to coach, motivate, and develop others
• The ability to work and succeed in a target driven environment
• Confident negotiation skills and resilient in nature
• Strong administration and computer skills
• Outstanding organisational and time management abilities
• Experience in the Employment Services field is highly regarded
• A current drivers licence with the ability to travel as required
• Cert lll in Employment, Community, or Disability Services (or willing to obtain).

Experience needed

About us....

VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include:

• Employment Services
• Training
• Indigenous Services
• Community services
• Tenants Advice and Advocacy
• Financial Counselling.

With our team of more than 500 across the VERTO group, we represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an equal opportunity employer and welcome all applications, including from people with disability, those from culturally diverse backgrounds, and Indigenous Australians. All VERTO team members share the responsibility for the safety and wellbeing of the people who engage with us. We are happy to adjust our recruitment process to support accessibility needs.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

What we offer….

• Salary packaging with up to $15,900 tax free options.
• Additional $2,650 Meals and Entertainment tax free salary packaging benefits
• 5 weeks annual leave
• Internal training and people leader programs
• Salary continuance insurance
• Access to company sponsored formal qualifications
• Access to free counselling though our Employee Assistance Program.

Work Hours: 8

Experience in Months: 12

Level of Education: professional certificate

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Looking for the next rewarding step in your career?

Are you ready to coach, mentor and lead a team to success?

Access up to $18,550 of tax-free options with 5 weeks annual leave.

Fulltime position based in Belconnen, covering various surrounding locations.

Interested?

Please apply early as applications are being reviewed as they are received. Your application should consist of a tailored resume to suit this role including contact details of two work referees.

Successful candidates will need to provide:

• Working with Vulnerable People Registration
• Working with Children Check
• National Police Check
• Right to Work
• Current Drivers Licence
• myID.

Need more information?

Applications will close: The selection process will commence upon the receipt of applications and will close at 9am Friday the 29th of May 2026 or prior, if a suitable candidate is found.

Click Here to Apply Now

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