Glady and Co was founded from lived experience — built to offer stigma free, flexible, community centred support that genuinely meets people where they are. Our team has grown rapidly since 2018, expanding across Victoria with a strong focus on mental health, disability, and psychosocial support. We bring empathy, authenticity and real-world understanding to everything we do. If you’re looking for meaningful work in a supportive, human-centred organisation, you’ll feel at home here. We’re growing our presence in Korumburra, and we’re seeking passionate Support Coordinators who want to make a real impact in their local community.

What You’ll Love

• Work from Home + Flexibility Choose your hours between 7am–7pm and enjoy true work–life balance. No weekend work.
• A Role that Respects Your Time & Energy Clear expectations, manageable caseloads and a strong commitment to supporting your wellbeing.
• Competitive Remuneration + Great Conditions You’ll enjoy a competitive salary package and generous leave arrangements, designed to support your lifestyle and long-term stability — without needing to navigate unclear fine print.
• Everything You Need from Day One We provide your full tech setup so you can work efficiently and comfortably from your home office.
• A Team That Feels Like Community Backed by a values-based, lived experience framework, you’ll join a team that collaborates, supports each other, and celebrates wins together.

About the Role

As a Support Coordinator within our Capacity Team, you will help NDIS participants build capacity, connect with supports, develop independence and navigate the complexities of the NDIS system confidently.

In this role, you will:

• Deliver Support Coordination and Psychosocial Recovery Coaching
• Build strong, trusting and person-centred relationships
• Connect participants with NDIS, mainstream and community supports
• Navigate barriers, respond to crises and support participants through change
• Work collaboratively with Leads, peers and multidisciplinary professionals
• Prepare reports, manage documentation and contribute to participant goals

This is impactful work — grounded in empowerment, dignity and choice.

About You

You believe in people and their right to define their own lives. You’re value-driven, adaptable and confident working both independently and as part of a collaborative team.

You’ll thrive here if you:

• Have experience supporting people with psychosocial, physical, cognitive or complex needs
• Understand NDIS funding, planning and pathways
• Have strong case management or coordination skills
• Build rapport easily and communicate with clarity
• Are organised, responsive and comfortable working from home
• Want to be part of a compassionate, forward thinking organisation

What You’ll Bring

• Experience in disability, mental health, community services or related fields
• Knowledge of NDIS processes
• Strong administrative, time management and communication skills
• Driver’s license + reliable vehicle
• A suitable home office setup

Bonus Points

• Experience with SIL, SDA or ILO
• Networks within the disability or NDIS sector
• Experience coordinating complex care teams

The Essentials

• Victorian Driver’s License
• NDIS Worker Screening
• Working With Children Check
• Police Check
• Australian working rights

• Deliver Support Coordination and Psychosocial Recovery Coaching
• Build strong, trusting and person-centred relationships
• Connect participants with NDIS, mainstream and community supports
• Navigate barriers, respond to crises and support participants through change
• Work collaboratively with Leads, peers and multidisciplinary professionals
• Prepare reports, manage documentation and contribute to participant goals

• Strong administrative, time management and communication skills
• Build rapport easily and communicate with clarity
• Organised, responsive and comfortable working from home

• Experience in disability, mental health, community services or related fields
• Knowledge of NDIS processes
• Driver’s license + reliable vehicle
• A suitable home office setup
• Victorian Driver’s License
• NDIS Worker Screening
• Working With Children Check
• Police Check
• Australian working rights