About the Company

This established strata management firm has partnered with a well-regarded insurance brokerage to deliver tailored insurance solutions to its client base. With a strong presence in the market, the business supports a diverse portfolio of strata clients and is known for its service-led approach, attention to detail, and long-standing client relationships. The team operates in a collaborative environment, offering clear pathways for learning and development within the insurance space.

Role Purpose

This role supports the insurance needs of strata clients, working closely with both the internal strata team and the partnered brokerage. It is well suited to a junior candidate, with the role open to individuals from a range of experience levels who are looking to build a career in insurance. The position focuses on client service, policy administration, and developing an understanding of strata-related risks and coverage.

Key Responsibilities

• Support the coordination and servicing of strata insurance portfolios
• Assist with renewals, policy updates, and general account administration
• Liaise with the partnered brokerage and insurers to obtain quotes and policy information
• Gather and manage client data to support accurate placement of cover
• Maintain up-to-date records, compliance documentation, and client files
• Provide day-to-day support to strata managers and respond to insurance-related queries
• Assist with claims lodgements, follow ups, and general coordination
• Build knowledge across strata insurance products and market conditions

Ideal Candidate Profile

• Strong attention to detail and a genuine interest in client service
• Eager to learn and develop within the insurance industry
• Confident communicator, both written and verbal
• Well organised, with the ability to manage multiple tasks
• Positive attitude and willingness to support both internal teams and external partners
• Interest in building a long term career within insurance, ideally within strata or property

What We Offer

• A supportive and collaborative working environment
• Exposure to both strata management and insurance broking
• Ongoing training and support with industry qualifications
• Clear progression pathways as you build experience and capability
• A professional environment focused on long-term development

• Support the coordination and servicing of strata insurance portfolios
• Assist with renewals, policy updates, and general account administration
• Liaise with the partnered brokerage and insurers to obtain quotes and policy information
• Gather and manage client data to support accurate placement of cover
• Maintain up-to-date records, compliance documentation, and client files
• Provide day-to-day support to strata managers and respond to insurance-related queries
• Assist with claims lodgements, follow ups, and general coordination
• Build knowledge across strata insurance products and market conditions

• Strong attention to detail
• Genuine interest in client service
• Eager to learn and develop within the insurance industry
• Confident communicator, both written and verbal
• Well organised, with the ability to manage multiple tasks
• Positive attitude and willingness to support both internal teams and external partners
• Interest in building a long term career within insurance, ideally within strata or property

• Interest in building a long term career within insurance, ideally within strata or property