About us

For over 150 years, Anglicare Southern Queensland has been walking alongside Queenslanders, offering care, support, and dignity to those who need it most. By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is to make a lasting impact by fostering hope, independence, and inclusion.

At the heart of everything we do is a simple belief: everyone deserves to be treated with dignity, respect, and care. Join our team today, and make a difference today, tomorrow and together. Be where you're needed. Belong right here.

The Role

Anglicare are currently seeking to hire a full time permanent Rostering Team Lead to join our rostering team based in Eight Mile Plains.

The Team Leader is accountable for ensuring staffing levels are optimized to meet service demands, while maintaining compliance with awards and financial budgets. The Team Leader is responsible for day-to-day leadership, operational performance and oversight of the Rostering team. The role provides hands-on escalation management, acts as backup Rostering Officer, and drives capability uplift through training, structured coaching and performance management aligned to Anglicare's standards.

How you will make help us make a difference

• Lead and implement a service and Anglicare-client focused ethos within the rostering team
• Enable to a service culture that is productive, professional, collaborative, flexible and aligned to Anglicare values
• Assist in orientating new employees and provide ongoing coaching and hands on support
• Assist with recruitment activities and employee performance reviews as delegated
• Provide one-to-one mentoring to employees and run performance calibrations across teams
• Coordinate and maintain new recruit training and training materials.
• Coordinate leave and manage team leave applications and absences, HR matters, and support change initiatives.
• Monitor team rostering in accordance with Enterprise Agreement
• Provide support to Rostering Officer for service roster issues, staffing issues and service delivery issues, as required and delegated.

What our team are looking for

• Previous experience in rostering, workforce scheduling or similar operational supervisory role
• Advanced skills in rostering software and MS Office suite
• Ability to provide oversight with planning and resource management for direct client care
• Strong analytical thinking and problem-solving skills
• Capacity to remain calm and decisive in a fast-paced environment with high-volume, last-minute changes and work collaboratively with decision makers

Why you'll love working with Anglicare Southern Queensland

• Voted Reader's Digest Most Trusted Brand in Aged Care seven consecutive years in a row.
• Know your role is making a real difference supporting Queenslanders in need.
• Value-driven organisation rooted in Love, Care, Hope & Humility.
• Flexible Working Environment and work from home possibilities.
• Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
• Novated Lease - pay for your car and running costs with pre-tax dollars!
• Corporate Health Insurance Discounts with Bupa and Medibank.
• Benefits App - discounts and cash back at retailers (Woollies, Big W, Myer & much more!).
• Referral App - $1 for each time you share job and up to $300 for a successful referral.
• Wellbeing App - Mental, Physical and Financial wellbeing support.
• A culture of recognition with our Annual People Awards.
• 24/7 Employee Assistance Program & Pastoral Care Support.

What's next?

Apply now and send us your most recent CV.

For further information please contact Daniel Walsh - dwalsh @ anglicaresq.org.au

Applications will be progressed as they are received.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQA+ communities, people with disabilities and people with a lived experience of mental health issues. We promote a child-safe environment and are committed to providing on- going care and protection.

• Lead and implement a service and Anglicare-client focused ethos within the rostering team
• Enable to a service culture that is productive, professional, collaborative, flexible and aligned to Anglicare values
• Assist in orientating new employees and provide ongoing coaching and hands on support
• Assist with recruitment activities and employee performance reviews as delegated
• Provide one-to-one mentoring to employees and run performance calibrations across teams
• Coordinate and maintain new recruit training and training materials.
• Coordinate leave and manage team leave applications and absences, HR matters, and support change initiatives.
• Monitor team rostering in accordance with Enterprise Agreement
• Provide support to Rostering Officer for service roster issues, staffing issues and service delivery issues, as required and delegated.

• Advanced skills in rostering software and MS Office suite
• Strong analytical thinking and problem-solving skills
• Capacity to remain calm and decisive in a fast-paced environment with high-volume, last-minute changes and work collaboratively with decision makers

• Previous experience in rostering, workforce scheduling or similar operational supervisory role
• Ability to provide oversight with planning and resource management for direct client care