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Vacancy title:
Personal Banking Advisor
[Type: PART_TIME, Industry: Financial Services, Category: Customer Service,Sales & Retail,Banking & Finance]
Jobs at:
WESTPAC GROUP
Deadline of this Job:
Tuesday, June 23 2026
Duty Station:
Gawler, SA, Australia | South Australia (SA)
Summary
Date Posted: Thursday, June 11 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
Permanent part-time opportunity available at Westpac’s Gawler branch
Genuine opportunity to begin a long-lasting career
Bring your best-self to connect with customers from all walks of life
Hours: 32.5 hours per week across Mon to Fri
As a Personal Banking Advisor, you’ll be at the heart of our branch network, welcoming our customers to Westpac and engaging in meaningful conversations to uncover their needs and provide them with tailored banking solutions. You will utilise your product knowledge to assist customers in achieving their financial goals – both in-person and over the phone – and referring them on to our specialised Banking teams when necessary. This is a rewarding role which will see your dedication and expertise empower customers to make the most of their money, each and every day!
This is a part-time, branch-based role and the hours are 9am – 4.15pm Monday to Friday.
Qualifications or requirements (e.g., education, skills)
Customer service and sales experience, ideally in a customer-facing / phone-based role with experience of working to targets
Resilience, with an ability to remain calm and composed whilst managing challenging situations
Comfortable in working towards sales / referral targets and calling customers over the phone
Numerical capability, ideally with proficiency in cash handling and counting, with ability to complete financial transactions with accuracy
An energetic personality coupled with a genuine passion for helping people!
The will to learn and adapt to new banking procedures and technologies
No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering an exceptional customer service are key to excel in this role. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!
Any other provided details (e.g., benefits, work environment, team info, or additional notes)
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac Group the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- A variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the community by getting involved in our many volunteering initiatives.
Work Hours: 8
Experience in Months: 12
Level of Education: high school
Job application procedure
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