Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Pathology Collection Department

Austin Health Pathology provides services to not only Austin Health and the co-located Mercy Hospital for Women in Heidelberg, but also to numerous GPs and specialists in the metropolitan and regional community. We are committed to providing high quality patient care through routine and complex diagnostic services, expert advice and support for teaching and research.

About the role

As a Pathology Collector, you will ensure the highest level of service at all times to our patients and clients, in both the hospital and outpatient settings. You will ensure specimen integrity is maintained and patient care is at the centre of everything you do.

A regular day will see you:

• Collect samples (blood and non-blood) with care and attention
• Maintain meticulous records for every patient and sample
• Prepare and package specimens for transport and testing

About you

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and pride yourself on your exceptional customer service skills.

To be successful in this role you’ll bring with you:

• Demonstrated experience and knowledge in Phlebotomy or a Certificate III in Pathology Collection, Diploma of Nursing or relevant experience
• Flexible availability required, with the ability to work weekends
• High level of customer service, communication and empathy towards patients and clients
• Strong time management, interpersonal and organisational skills
• Confidence and ability to work autonomously and within a small team
• Experience working in hospitals settings is desirable

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Corrina Cuddy, Pathology Collections Supervisor at pathsupervisor@austin.org.au

• Collect samples (blood and non-blood) with care and attention
• Maintain meticulous records for every patient and sample
• Prepare and package specimens for transport and testing

• Excellent communication skills
• Strong commitment to excellence in patient care
• Energy and drive
• Exceptional customer service skills
• High level of customer service, communication and empathy towards patients and clients
• Strong time management, interpersonal and organisational skills
• Confidence and ability to work autonomously and within a small team

• Demonstrated experience and knowledge in Phlebotomy or a Certificate III in Pathology Collection, Diploma of Nursing or relevant experience
• Experience working in hospitals settings is desirable