Metagenics is one of Australia and New Zealand’s leading natural medicine suppliers, with a portfolio of market leading brands including Ethical Nutrients, Metagenics, Inner Health and Endura. Our mission is clear - to help people lead happier, healthier lives through high-quality nutritional supplements. Additionally, we are proudly BCorp Certified - a demonstrated commitment to balancing people, planet and profit by meeting the highest global standards of social and environmental performance & legal accountability.

We are recruiting for a permanent fulltime National Account Manager to join our Sales team, to be located out of our Head Office in Northgate, Brisbane.

Reporting to the Head of Retail Sales-ANZ, this appointment continues to build on and maintain strong commercial relationships with our Key Pharmacy Accounts through delivering sales, profit and market share targets, and achieving our growth ambitions. This is an ideal appointment for a well-rounded National Account Manager that would relish working with well-known quality brands that make a difference to people’s lives.

Key Responsibilities

• Deliver Revenue, Gross Margin, Market Share, Service Level & AR targets for nominated Pharmacy Key Accounts.
• Develop jointly aligned business plans with Key Accounts.
• Collaborate with key internal stakeholders to deliver forecast accuracy and alignment to brand strategy.
• Effectively collaborate on & manage trade investment decisions to maximize customer and channel profitability.
• Effectively manage customer relationships, maintaining net favourable scores and Top 5 ranking in the Advantage Survey.
• Effectively leverage insight (industry, customer, category shopper or product) to influence sales outcomes.
• Negotiate and manage trade spend (rebate, discount and co-op) to agreed levels by account, delivering against RGM objectives.
• Collaborate with the field sales team to provide them with the necessary information to support excellence in instore execution of agreed plans.
• Collaborate with the Key Accounts, Customer Marketing and Brand Marketing teams to manage channel conflict and promotional execution.

Skills and experience

• Tertiary qualifications in Business, Commerce or Marketing (or offer significant relevant industry experience)
• Ideal experience across FMCG & Pharmacy Account Management
• Current experience managing a major Pharmacy retailer- highly regarded
• Well-developed analytical skills with previous exposure interpreting IQVIA, Circana and/or Nielsen data sets- ideal
• Mature commercial acumen & business negotiation skills- demonstrated ability to quickly interpret complex data, provide insights and develop and execute customer strategies.
• An innate ability to build and retain productive and authentic relationships with our internal and external stakeholders

Job benefits and perks

• Eligible to participate in our Sales Incentive Program
• Heavily discounted product for yourself and family to purchase, with complimentary product available in the office
• Access to Employee Assistance Program for yourself and family
• Flexible work – work from home up to 2 days per week, free onsite parking
• Access to Perkbox, an employee benefits and discounts provider of major brands, as well as onsite Yoga, Ping Pong and Art Classes.

As we sharpen our strategy to grow, we seek a seasoned National Account Manager with an energetic and motivated approach. Our target appointment will love our fast pace, working with customers, negotiating complex deals and actively contributing to our high performing Sales teams. In return, you can expect to enjoy a rewarding team and company culture with relevant recognition and development opportunities.

If you want to represent our iconic brands in a mission-driven organisation that contributes to helping people live happier, healthier lives, then we’d love to hear from you.

• Deliver Revenue, Gross Margin, Market Share, Service Level & AR targets for nominated Pharmacy Key Accounts.
• Develop jointly aligned business plans with Key Accounts.
• Collaborate with key internal stakeholders to deliver forecast accuracy and alignment to brand strategy.
• Effectively collaborate on & manage trade investment decisions to maximize customer and channel profitability.
• Effectively manage customer relationships, maintaining net favourable scores and Top 5 ranking in the Advantage Survey.
• Effectively leverage insight (industry, customer, category shopper or product) to influence sales outcomes.
• Negotiate and manage trade spend (rebate, discount and co-op) to agreed levels by account, delivering against RGM objectives.
• Collaborate with the field sales team to provide them with the necessary information to support excellence in instore execution of agreed plans.
• Collaborate with the Key Accounts, Customer Marketing and Brand Marketing teams to manage channel conflict and promotional execution.

• Key Accounts
• Business Planning
• Forecasting
• FMCG marketing experience
• Experience across FMCG & Pharmacy Account Management
• Interpreting IQVIA, Circana and/or Nielsen data sets
• Commercial acumen & business negotiation skills
• Relationship building

• Tertiary qualifications in Business, Commerce or Marketing (or offer significant relevant industry experience)
• Current experience managing a major Pharmacy retailer- highly regarded
• Well-developed analytical skills
• Mature commercial acumen & business negotiation skills
• An innate ability to build and retain productive and authentic relationships with our internal and external stakeholders