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Vacancy title:
JLR - Service Advisor
[Type: FULL_TIME, Industry: Retail, Category: Customer Service, Sales & Retail, Auto Dealers]
Jobs at:
Pacific Motor Group
Deadline of this Job:
Tuesday, April 14 2026
Duty Station:
Maroochydore | Sunshine Coast QLD
Summary
Date Posted: Friday, April 3 2026, Base Salary: Not Disclosed
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Learn more about Pacific Motor Group
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JOB DETAILS:
JLR Service Advisor – Pacific Motor Group, Sunshine Coast
Join a prestige brand | Be part of a close-knit team | Deliver exceptional customer service
Pacific Motor Group is seeking a passionate and customer-focused JLR Service Advisor to join our dynamic team on the beautiful Sunshine Coast. Representing the prestigious Jaguar Land Rover brand, this role is perfect for someone who thrives on delivering outstanding service and creating exceptional customer experiences.
Why Join Us?
- Work with a world-class luxury brand renowned for innovation and excellence
- Be part of a supportive and close-knit team that values professionalism and teamwork
- A modern, state-of-the-art facility in a prime Sunshine Coast location
- Competitive salary with career development opportunities
About the Role
As a JLR Service Advisor, you will be the vital link between our valued customers and our expert service team. Your role is to provide a seamless, high-quality service experience, ensuring every customer receives the premium care and attention they expect from a prestige brand.
Key Responsibilities
- Greet and assist customers, understanding their service needs
- Provide expert customer support on vehicle servicing, repairs, and maintenance
- Coordinate service bookings and ensure efficient workflow
- Maintain clear and professional communication with customers throughout the service process
- Collaborate with technicians and the wider team to deliver exceptional service
What We’re Looking For
- Previous experience as a Service Advisor (prestige brand experience highly regarded)
- Strong customer service and communication skills
- Passion for the Jaguar Land Rover brand and the automotive industry
- Ability to multitask in a fast-paced environment
- A team player with a positive attitude and attention to detail
Applicants must have;
Exceptional verbal communication skills and a customer-centric approach.
Patience and empathy when dealing with diverse customer inquiries.
Ability to multitask in a fast-paced environment and manage time effectively.
Proficiency in using computer systems and software.
Why join us?
Full-time permanent position – immediate start
5 day working week – Monday to Friday. Hours 7.15-5.00pm
Support to develop your career within the automotive industry
Continuous on the job training on all our in-house systems
Join a team that takes pride in delivering top-tier customer experiences while working with one of the world’s most respected automotive brands.
About us
Pacific Motor Group is a multi-franchised dealership on the Sunshine Coast representing Ford, Kia, Isuzu UTE, Geely, Jaguar, and Land Rover. A Part of the Pickering's Group of Companies we are a part of one of the largest privately owned group of dealerships in the country.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
To Apply Now
At Pacific Motor Group, we're more than just a dealership– we're a team dedicated to delivering exceptional service experiences. Join us in shaping the future of automotive care, one smile at a time. Apply today and drive your career forward!
Employer questions
Your application will include the following questions:
- How many years' experience do you have as a service adviser?
- How many years' experience do you have as a Customer Service Adviser?
- Do you have a current Australian driver's licence?
- Which of the following statements best describes your right to work in Australia?
- Do you have customer service experience?
- How much notice are you required to give your current employer?
- What's your expected annual base salary?
- What's your expected hourly rate?
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