About Glady and Co

Glady and Co is a values-driven organisation providing disability and mental health supports across Melbourne. We deliver programs, housing, and community services that promote independence, connection, and meaningful experiences for the people we support. Our workplaces are inclusive, vibrant, and continually evolving to meet the needs of the communities we serve.

About the Role

We are seeking a skilled and people-focused Human Resources & Office Manager to lead our HR operations and oversee the daily management of our Boronia head office.

This is a hands-on leadership role where no two days are the same — you’ll balance HR strategy and compliance with creating a welcoming, professional, and efficient office environment. Acting as the first point of contact for staff, visitors, and stakeholders, you’ll play a key role in shaping our culture and ensuring smooth business operations.

Key Responsibilities

• Lead all HR functions including recruitment, onboarding, employee relations, and performance management.
• Partner with management to provide HR advice, coaching, and policy guidance.
• Maintain accurate HR records and ensure compliance through Employment Hero.
• Oversee head office operations, facilities, and administration staff.
• Support the executive team with coordination, reporting, and communication.
• Contribute to workforce development and organisational improvement projects.
• Provide overflow customer service support to ensure a professional and consistent standard of communication.

About You

You’re an experienced HR professional with strong organisational and leadership skills who thrives in a dynamic environment. You enjoy working with people, solving problems, and helping teams succeed. You bring a confident, professional presence and a proactive approach to improving systems and culture.

What You’ll Bring

• Proven experience in HR and/or office management roles.
• Strong understanding of employment legislation and HR best practice.
• Excellent communication, interpersonal, and problem-solving skills.
• Leadership experience supervising small teams.
• Proficiency with HR systems — Employment Hero experience highly desirable.
• Knowledge of the SCHADS Award, NDIS framework, and disability or community service environments is highly regarded.
• Experience using Shiftcare, Astalty, or similar workforce management software will be very well received.
• Relevant qualification in Human Resources, Business Administration, or a related discipline (desirable).

Why Join Glady and Co

At Glady and Co, you’ll join a team that values authenticity, collaboration, and inclusion. You’ll have the opportunity to make a meaningful difference every day — supporting both our staff and the people we serve to thrive.

Be part of something purposeful. Lead with heart. Grow with us.

• Lead all HR functions including recruitment, onboarding, employee relations, and performance management.
• Partner with management to provide HR advice, coaching, and policy guidance.
• Maintain accurate HR records and ensure compliance through Employment Hero.
• Oversee head office operations, facilities, and administration staff.
• Support the executive team with coordination, reporting, and communication.
• Contribute to workforce development and organisational improvement projects.
• Provide overflow customer service support to ensure a professional and consistent standard of communication.

• Proven experience in HR and/or office management roles.
• Strong understanding of employment legislation and HR best practice.
• Excellent communication, interpersonal, and problem-solving skills.
• Leadership experience supervising small teams.
• Proficiency with HR systems — Employment Hero experience highly desirable.
• Knowledge of the SCHADS Award, NDIS framework, and disability or community service environments is highly regarded.
• Experience using Shiftcare, Astalty, or similar workforce management software will be very well received.

• Relevant qualification in Human Resources, Business Administration, or a related discipline (desirable).