About the job

We shape enterprise risk strategy that protects customers and enables safe growth.

We are trusted to influence decisions and drive meaningful outcomes at scale.

Everyone is supported to lead, grow and deliver impact at the highest level.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Head of Operational Risk Assessments, you will lead the design and delivery of NAB’s enterprise-wide financial crime risk assessment framework, helping the bank and its customers grow safely by strengthening how we identify, understand and manage financial crime risk.

Each day, you’ll go above and beyond to:

• Lead the design, delivery and refinement of NAB’s financial crime risk assessment framework across the enterprise.
• Oversee risk assessment models across customers, products, channels, jurisdictions and employee roles.
• Partner with business and enabling units to embed consistent and effective risk assessment practices.
• Drive innovation by leveraging data, intelligence and analytics to enhance risk assessment methodologies.
• Build and maintain strong relationships across NAB, government agencies and industry partners.
• Lead and develop a high-performing team, fostering a culture of accountability, capability and continuous improvement.
• Ensure regulatory requirements are met while driving proactive risk management outcomes.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Proven experience leading enterprise-wide risk assessment or risk transformation initiatives.
• Strong leadership experience building and developing high-performing teams.
• Demonstrated ability to lead cross-functional programs and influence senior stakeholders.
• Strategic mindset with the ability to translate complex risk concepts into actionable outcomes.
• Experience working within financial crime, risk, or regulatory environments.
• Strong stakeholder management and relationship-building capability across internal and external partners.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

• Lead the design, delivery and refinement of NAB’s financial crime risk assessment framework across the enterprise.
• Oversee risk assessment models across customers, products, channels, jurisdictions and employee roles.
• Partner with business and enabling units to embed consistent and effective risk assessment practices.
• Drive innovation by leveraging data, intelligence and analytics to enhance risk assessment methodologies.
• Build and maintain strong relationships across NAB, government agencies and industry partners.
• Lead and develop a high-performing team, fostering a culture of accountability, capability and continuous improvement.
• Ensure regulatory requirements are met while driving proactive risk management outcomes.

• Proven experience leading enterprise-wide risk assessment or risk transformation initiatives.
• Strong leadership experience building and developing high-performing teams.
• Demonstrated ability to lead cross-functional programs and influence senior stakeholders.
• Strategic mindset with the ability to translate complex risk concepts into actionable outcomes.
• Experience working within financial crime, risk, or regulatory environments.
• Strong stakeholder management and relationship-building capability across internal and external partners.

• Proven experience leading enterprise-wide risk assessment or risk transformation initiatives.
• Strong leadership experience building and developing high-performing teams.
• Demonstrated ability to lead cross-functional programs and influence senior stakeholders.
• Strategic mindset with the ability to translate complex risk concepts into actionable outcomes.
• Experience working within financial crime, risk, or regulatory environments.
• Strong stakeholder management and relationship-building capability across internal and external partners.