Description

We are a welcoming, community-focused club, and our Pro Shop plays an important role in delivering a high quality experience to our members and visitors. We are currently seeking a friendly and reliable Pro Shop customer service assistant to join our team.

About the Role

In this hands-on role, you will be responsible for:

• Delivering outstanding customer service to members and guests
• Managing tee times and ensuring smooth order of play
• Handling phone enquiries and booking tee times through our computer booking system
• Operating a Point of Sale (POS) system
• Processing retail sales and maintaining merchandise displays
• Coordinating golf cart and hire equipment bookings
• Assisting with club competitions and social golf events
• Maintaining a clean, organised and safe Pro Shop environment

We are ideally seeking individuals with a positive attitude, strong work ethic and a passion for delivering great customer service. An interest or understanding of golf would be idea, but not essential.

About You

To be successful in this role, you will have:

• A positive attitude and strong work ethic
• Excellent communication and customer service skills
• Retail sales and cash handling experience
• The ability to work independently and as part of a team
• A friendly and approachable manner
• A current RSA
• An interest or knowledge of golf is desirable

Successful applicants will be required to work flexible hours including weekends, public holidays and early mornings.

What we offer

• Above award wages
• 50% off meals while on shift
• Uniform supplied
• Rewards and Recognition Program
• Silver golf membership

If you enjoy helping people and want to be part of a supportive team in a great club environment, we’d love to hear from you.

• Delivering outstanding customer service to members and guests
• Managing tee times and ensuring smooth order of play
• Handling phone enquiries and booking tee times through our computer booking system
• Operating a Point of Sale (POS) system
• Processing retail sales and maintaining merchandise displays
• Coordinating golf cart and hire equipment bookings
• Assisting with club competitions and social golf events
• Maintaining a clean, organised and safe Pro Shop environment

• Excellent communication and customer service skills
• Retail sales and cash handling experience
• Ability to work independently and as part of a team
• Friendly and approachable manner
• Current RSA

• A positive attitude and strong work ethic
• An interest or knowledge of golf is desirable