Background information about the job or company (e.g., role context, company overview)

"At Opal HealthCare, we know that companies don’t succeed, people do."

Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 146 Care Communities and over 20,000 team members nationwide.

About the Role:

We're looking for a versatile and caring General Services Officer to join our hospitality team at Lakes Entrance Care Community. In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What's on Offer:

? Location: Lakes Entrance Care Community, Lakes Entrance

? Employment Type: Permanent full-time, part-time or casual roles available

? Remuneration: $27.56 - $28.93 per hour (DOE)

➕ Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

✅ Varied & meaningful work— No two days are the same; support our community in three essential areas

✅ Career development— Access our Opal HealthCare Academy to grow your skills

✅ Supportive team— Join a values-led environment where you are valued

✅ Paid parental leave— Industry-leading policy

✅ $5,000 referral bonuses for bringing a friend onboard

✅ Sector-leading systems— The tools to help you succeed

Responsibilities or duties:

• Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
• Follow strict safety, sanitary, and infection control protocols in all tasks.

Qualifications or requirements (e.g., education, skills):

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cooking or kitchen hand experience is essential
• Willingness to complete:
  • Pre-employment medical
  • Police check
  • NDIS Worker Screening Check
• Serve with Heart

Experience needed:

Previous experience in hospitality, cooking or kitchen hand experience is essential

Any other provided details (e.g., benefits, work environment, team info, or additional notes):

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Apply now to become an essential part of our care community with Opal HealthCare.

• Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
• Follow strict safety, sanitary, and infection control protocols in all tasks.

• Hospitality
• Infection Control
• Cooking
• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.

• Previous experience in hospitality, cooking or kitchen hand experience is essential
• Willingness to complete:
• Pre-employment medical
• Police check
• NDIS Worker Screening Check