Background information about the job or company

The Field Service Engineer is responsible for ensuring the proper functioning, maintenance, and repair of Radiometer instrument. Enable achievement of RPAC Key Performance Indicators (KPI’s) through delivering excellence in Services activities.

This position reports to the Service Manager and is part of the RPAC Field Service Team located in Lane Cove West, New South Wales and will be a remote role.

Responsibilities or duties

• Prove your technical ability to troubleshoot and repair complex instrumentation
• Execute all service processes in line with the RPAC quality manual
• Assist the RPAC service team in maintaining any relevant KPIs

Qualifications or requirements

• Equivalent of 2 years in industry experience in service, technical support or plant maintenance
• Relevant tertiary qualification in Engineering (Electrical, Mechanical, Biomedical, or related discipline) or equivalent hands-on industry experience
• Ability to work autonomously with minimal supervision

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

• Ability and willingness to travel 20% within NSW or nationally if required.
• Must have a valid driver’s license with an acceptable driving record

Experience needed

It would be a plus if you also possess previous experience in:

• Experience with diagnostic or laboratory equipment, particularly blood gas analyzers
• Basic IT/networking knowledge, including integration of medical devices into hospital/LIS systems and troubleshooting connectivity issues

Any other provided details

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

• Prove your technical ability to troubleshoot and repair complex instrumentation
• Execute all service processes in line with the RPAC quality manual
• Assist the RPAC service team in maintaining any relevant KPIs

• Troubleshooting complex instrumentation
• Repairing complex instrumentation
• Executing service processes
• Maintaining KPIs
• Working autonomously
• Basic IT/networking knowledge
• Integrating medical devices into hospital/LIS systems
• Troubleshooting connectivity issues

• Equivalent of 2 years in industry experience in service, technical support or plant maintenance
• Relevant tertiary qualification in Engineering (Electrical, Mechanical, Biomedical, or related discipline) or equivalent hands-on industry experience
• Ability to work autonomously with minimal supervision
• Ability and willingness to travel 20% within NSW or nationally if required.
• Must have a valid driver’s license with an acceptable driving record
• Experience with diagnostic or laboratory equipment, particularly blood gas analyzers (plus)
• Basic IT/networking knowledge, including integration of medical devices into hospital/LIS systems and troubleshooting connectivity issues (plus)