Vacancy title:
Client Support Officer - Blacktown

[Type: TEMPORARY, Industry: Education, and Training, Category: Admin & Office, Customer Service, Social Services & Nonprofit]

Jobs at:
AMES Australia

Deadline of this Job:
Tuesday, June 9 2026

Duty Station:
Blacktown | New South Wales (NSW)

Summary
Date Posted: Friday, June 5 2026, Base Salary: Not Disclosed

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JOB DETAILS:

About the role:

If successful, you will provide tailored and accurate administrative support to the SDMs, Employment Mentors and other site employees within the Employment Portfolio. You will work in conjunction with Employment Mentors to provide seamless service to jobseekers, reducing the number of administrative and monitoring activities. This position may be a pathway to becoming an employment mentor with AMES Australia for people with no previous employment services experience or experience as an employment mentor.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

• To be willing to complete the Employment Services Skills Set.
• Good interpersonal and communication skills, including the ability to communicate with a range of clients over the phone, face to face and/or in writing
• Strong computer skills, including proficiency in the Microsoft Office Applications, i.e Word, Excel, and PowerPoint and knowledge of database applications
• Ability to take initiative, problem solve and take the extra mile to engage clients
• Strong organisational and time management skills with willingness to learn
• Exposure to financial processes, payments and/or petty cash management
• Ability to work both independently and collaboratively as part of a team in a busy environment
• Ability to communicate service requirements to job seekers whilst ensuring the delivery of excellent customer service
• Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vision and values and demonstrated commitment to quality and continuous improvement principles

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Applications for this position will be accepted up to 6 PM on Tuesday 9 June 2026, however interviews and/or other selection processes will commence as suitable applications are received.

To apply for this position please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

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