Background information about the job or company (e.g., role context, company overview)

The Westpac SME/Small Business sector is entering a period of growth which means we have a newly created opportunity for an experienced Business Banking Manager to support our customers in Sale with flexible working options on offer. In this role, you will manage a diverse portfolio of SME clients - Business lending between $1M to $5M.

You and a small team of like-minded professionals will work closely together to manage a portfolio of Small to Medium Enterprise (SME) customers, the lifeblood of the Australian economy. SME continues to grow and change the business landscape across our country which means you’ll have heaps of opportunities to build genuine personal connections with our customers, empowering them to feel confident and inspired to navigate the future and what our ‘new normal’ may look like.

Responsibilities or duties

Our Business Banking Managers are customer facing sales and service roles so a typical day will see you using lots of different skills, from proactive networking and relationship management to writing deals and managing your customers’ needs.

Qualifications or requirements (e.g., education, skills)

Proven experience in business banking with solid lending knowledge

Good understanding of credit risk and compliance

Passion for going above and beyond your customers’ expectations of good service

Demonstrated ability to build and maintain strong client relationships

Ability to confidently and proactively target new business opportunities

Experience needed

Proven experience in business banking with solid lending knowledge

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

• Manage a diverse portfolio of SME clients - Business lending between $1M to $5M.
• Manage a portfolio of Small to Medium Enterprise (SME) customers.
• Build genuine personal connections with our customers.
• Proactive networking.
• Relationship management.
• Writing deals.
• Managing your customers’ needs.

• Business banking experience
• Lending knowledge
• Understanding of credit risk
• Understanding of compliance
• Customer service skills
• Client relationship building and maintenance
• Proactive business development

• Proven experience in business banking with solid lending knowledge
• Good understanding of credit risk and compliance
• Passion for going above and beyond your customers’ expectations of good service
• Demonstrated ability to build and maintain strong client relationships
• Ability to confidently and proactively target new business opportunities