Background information about the job or company (e.g., role context, company overview)

This is a role within ANZ Banking Group Limited.

Responsibilities or duties

Lead and support branch operations to deliver excellent customer service.

Manage and coach team members to achieve performance targets.

Build strong customer relationships and provide tailored financial solutions.

Ensure compliance with ANZ policies, procedures, and regulatory standards.

Drive business growth through proactive engagement and community presence.

Qualifications or requirements (e.g., education, skills)

Proven leadership and management experience in banking or financial services.

Strong customer service and relationship management skills.

Ability to meet business targets and manage branch performance.

Knowledge of financial products, lending, and compliance requirements.

Excellent communication and problem-solving abilities.

• Lead and support branch operations to deliver excellent customer service.
• Manage and coach team members to achieve performance targets.
• Build strong customer relationships and provide tailored financial solutions.
• Ensure compliance with ANZ policies, procedures, and regulatory standards.
• Drive business growth through proactive engagement and community presence.

• Strong customer service and relationship management skills.
• Excellent communication and problem-solving abilities.

• Proven leadership and management experience in banking or financial services.
• Ability to meet business targets and manage branch performance.
• Knowledge of financial products, lending, and compliance requirements.