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Vacancy title:
Administrative Assistant – Customer Service
[Type: TEMPORARY, Industry: Healthcare, Category: Admin & Office, Customer Service, Social Services & Nonprofit]
Jobs at:
GLADY AND CO MENTAL HEALTH SUPPORT
Deadline of this Job:
Tuesday, April 7 2026
Duty Station:
This Job is Remote
Summary
Date Posted: Wednesday, April 1 2026, Base Salary: Not Disclosed
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Learn more about GLADY AND CO MENTAL HEALTH SUPPORT
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JOB DETAILS:
12‑Month Maternity Leave Contract | Full Time | Flexible Work‑From‑Home
Join a purpose‑driven organisation creating support that helps people live full and happy lives.
About Glady & Co
Glady & Co is a registered NDIS provider supporting people with physical, intellectual, and psychosocial disabilities through support coordination, recovery coaching, support work, and group programs. We’re a lived‑experience‑led organisation that believes in flexibility, kindness, and person‑centred care, helping participants build independence and meaningful connection.
Our team is passionate, inclusive, and committed to creating a safe, supportive community for both staff and participants.
About the Role
We’re seeking a warm, organised Administrative Assistant – Customer Service to be the welcoming first point of contact for participants, families, and referrers.
This is a 12‑month full‑time maternity leave role with flexible WFH options.
What You’ll Do
- Manage inbound calls, emails & enquiries
- Support participant intake & documentation
- Update customer profiles and service requests
- Triage issues, complaints or changes
- Provide service information & indicative pricing
- Assist scheduling updates and general admin
What You’ll Bring
- Excellent communication & customer service skills
- Strong organisation & multitasking ability
- Tech confidence (Microsoft Suite essential)
- Calm, proactive and people‑focused approach
Why You’ll Love Working With Us
- Flexible work‑from‑home options
- Values‑driven, supportive team
- Make a real impact in the disability & mental health community
- Fast‑paced, varied work where no two days are the same
Ready to Apply?
If you’re passionate about helping people and want meaningful work with flexibility, we’d love to hear from you.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
If you’re passionate about helping people and want meaningful work with flexibility, we’d love to hear from you.
Role Type
- Temporary • Full-time • Administrator
Application Link: Click Here to Apply Now
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