At My Integra, our NDIS Support Coordinators assess needs and coordinate support for NDIS participants referred to MyIntegra for Support Coordination services. This role is remote, but the successful candidate will be based in Darwin as there are some visitations with participants required.

About My Integra, Part of the APM Group

Since 2016, My Integra has empowered people with disabilities by helping NDIS participants maximize their plans and access support services. We provide Plan Management and Support Coordination services, using best-in-class tools and technologies across Australia.

As an NDIS-registered provider with ISO 9001:2015 certification, we align with National Disability Standards and are a member of Disability Intermediaries Australia (DIA). My Integra is part of the APM Group, a global provider helping over 2 million people annually find employment, improve health and well-being, and participate in their communities.

Joining My Integra means accessing opportunities within a dynamic and growing global business. Learn more at apm.net.au.

We offer

Supporting people living with disabilities and their families is important work, and we want to ensure your contribution is recognized and rewarded! When you join My Integra, you can expect a range of great benefits to support your career development and well-being, including:

Responsibilities or duties

Key Responsibilities as a Support Coordinator

• Assist NDIS participants in implementing their NDIS Plans and coordinating their services and supports.
• Complete all necessary administration to the required standard, ensuring full compliance.
• Maintain and develop relationships with quasi-government bodies and disability associations/groups.
• Take ownership of developing and retaining these networks.
• Promote My Integra to the market and generate interest in support coordination under the NDIS. This may involve delivering presentations to various organizations such as Local Area Coordinators, Disability Service Providers, and support groups, including participants and nominees.

Qualifications or requirements

About You

To be successful in this role you will need to have:

• Your empathy and care for people
• Your ability to effectively present information and respond to questions from groups, managers, clients, and customers
• Your excellent verbal and written communication skills
• Excellent organizational and time management skills
• Your strong acumen in engaging potential clients and securing leads from inquiries
• Your superior skills in developing and maintaining stakeholder relationships
• Your ability to work independently and as part of a team

Experience needed

Requirements:

• Current driver's license and willingness to travel to clients where required
• Minimum 6 months to 1 year of experience working as an NDIS Support Coordinator
• Allied Health qualifications or a minimum Certificate IV in Allied Health, Disability, Aged Care, or similar
• Experience or knowledge in complex family health issues would be beneficial
• Successful applicants will be required to undergo an NDIS Worker Screening Check and provide a current Working with Children Check.

Any other provided details

We offer

• A flexible, supportive, and friendly team environment
• Ongoing training, career progression, and professional development opportunities
• An attractive salary
• Comprehensive Employee Assistance Program
• Paid parental leave with top-up opportunities
• Discounts at major retailers and an employee recognition program

• Assist NDIS participants in implementing their NDIS Plans and coordinating their services and supports.
• Complete all necessary administration to the required standard, ensuring full compliance.
• Maintain and develop relationships with quasi-government bodies and disability associations/groups.
• Take ownership of developing and retaining these networks.
• Promote MyIntegra to the market and generate interest in support coordination under the NDIS. This may involve delivering presentations to various organizations such as Local Area Coordinators, Disability Service Providers, and support groups, including participants and nominees.

• Empathy and care for people
• Ability to effectively present information and respond to questions from groups, managers, clients, and customers
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Strong acumen in engaging potential clients and securing leads from inquiries
• Superior skills in developing and maintaining stakeholder relationships
• Ability to work independently and as part of a team

• Current driver's license and willingness to travel to clients where required
• Minimum 6 months to 1 year of experience working as an NDIS Support Coordinator
• Allied Health qualifications or a minimum Certificate IV in Allied Health, Disability, Aged Care, or similar
• Experience or knowledge in complex family health issues would be beneficial
• Successful applicants will be required to undergo an NDIS Worker Screening Check and provide a current Working with Children Check.