Background information about the job or company

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

The primary purpose of this role is to manage claims for Work Injury Damages, provide advice and assist with legal claim activities within the NSW Workers Compensation scheme, in consultation with employers and other stakeholders. The role is to ensure outcome measures are met in relation to claims for Work Injury Damages.

About the role

Offer expert support and guidance to the Workers Compensation business on legal claims, Work Injury Damages, and strategic claims management.

Partner with Panel Solicitors to assist employers with legal and litigated matters, including investigations and settlement negotiations.

Oversee assigned litigation claims, ensuring resolution within authority and conducting additional investigations when necessary.

Provide coaching and support to the business on complex legal claims.

Reduce settlement costs by negotiating with recovery agents and third-party solicitors.

About you

Relevant tertiary qualifications and/or industry accreditations, with experience managing complex legal claims in regulated industries.

Strong analytical skills to interpret complex information, extract insights, and evaluate options for effective decision-making.

Proven ability to manage and resolve conflicts, escalating issues when necessary, while ensuring timely and effective outcomes.

Skilled in building strong relationships with senior stakeholders, collaborating effectively, and influencing decisions.

Excellent communication skills, both verbal and written, with technical proficiency in systems, software, databases, and reporting tools.

A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!

Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.

Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.

Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

For more details about our benefits, visit the Allianz Careers site.

• Offer expert support and guidance to the Workers Compensation business on legal claims, Work Injury Damages, and strategic claims management.
• Partner with Panel Solicitors to assist employers with legal and litigated matters, including investigations and settlement negotiations.
• Oversee assigned litigation claims, ensuring resolution within authority and conducting additional investigations when necessary.
• Provide coaching and support to the business on complex legal claims.
• Reduce settlement costs by negotiating with recovery agents and third-party solicitors.

• Strong analytical skills
• Ability to manage and resolve conflicts
• Skilled in building strong relationships with senior stakeholders
• Excellent communication skills, both verbal and written
• Technical proficiency in systems, software, databases, and reporting tools
• Passion for leveraging emerging technologies

• Relevant tertiary qualifications and/or industry accreditations
• Experience managing complex legal claims in regulated industries