ERP Analyst
2026-04-10T10:19:22+00:00
dnata catering
https://www.greataustraliajobs.com/jsjobsdata/data/employer/comp_5060/logo/dnata.png
https://www.dnata.com/en/our-services/catering-and-retail/
FULL_TIME
Sydney
Sydney NSW
2000
Australia
Agriculture, Food, and Natural Resources
Computer & IT, Business Operations
2026-04-14T17:00:00+00:00
8
Want to elevate your career to a higher altitude?
Join Australia's leading inflight catering and retail partner.
Award winning. Global brand. Market leader.
At dnata catering & retail, the sky's truly the limit!
About the role
Reporting to the ERP Systems Manager, the ERP Analyst supports and optimises the JD Edwards (JDE) platform across the business. Acting as the link between business users, technical teams, and external partners, you will ensure system stability, performance, and continuous improvement.
This role involves troubleshooting issues, supporting users, coordinating enhancements, and ensuring the ERP system meets evolving business needs in a fast-paced environment.
Key responsibilities
- Provide daily support across JDE modules (Finance, Inventory, Sales, Manufacturing).
- Troubleshoot and resolve system issues in line with SLAs.
- Manage and triage support tickets, including vendor escalation.
- Support system upgrades, patches, and SIT/UAT testing.
- Develop and maintain reports (e.g. ReportsNow or similar tools).
- Support integrations with third-party systems.
- Maintain system documentation, configurations, and SOPs.
- Gather business requirements and translate into system solutions.
- Contribute to enhancements and continuous improvement initiatives.
- Monitor system performance and support audits/optimisation.
About you
- Proven experience as a JD Edwards (JDE) Analyst.
- Strong knowledge of OMW, Orchestrator, and UDOs.
- Experience supporting ERP systems in production environments.
- Strong troubleshooting and problem-solving capability.
- Experience with integrations and third-party applications.
- Exposure to upgrades, testing, and change management.
- Strong communication and stakeholder engagement skills.
- Ability to work independently and manage competing priorities.
- Experience with reporting tools (e.g. ReportsNow) is desirable.
What’s in it for you
- Competitive pay rate
- 5 weeks annual leave.
- 24/7 Employee Assistance Program (EAP).
- Career development and national relocation opportunities.
- Retail discounts, novated leasing, and wellbeing resources.
Your prospective employer
Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner. We operate 13 facilities across 10 cities, employ over 4,000 people, produce over 47 million meals, and service more than 250,000 flights annually.
- Provide daily support across JDE modules (Finance, Inventory, Sales, Manufacturing).
- Troubleshoot and resolve system issues in line with SLAs.
- Manage and triage support tickets, including vendor escalation.
- Support system upgrades, patches, and SIT/UAT testing.
- Develop and maintain reports (e.g. ReportsNow or similar tools).
- Support integrations with third-party systems.
- Maintain system documentation, configurations, and SOPs.
- Gather business requirements and translate into system solutions.
- Contribute to enhancements and continuous improvement initiatives.
- Monitor system performance and support audits/optimisation.
- JD Edwards (JDE) Analyst
- OMW, Orchestrator, and UDOs
- ERP systems in production environments
- Troubleshooting and problem-solving
- Integrations and third-party applications
- Upgrades, testing, and change management
- Communication and stakeholder engagement
- Ability to work independently and manage competing priorities
- Reporting tools (e.g. ReportsNow)
- Proven experience as a JD Edwards (JDE) Analyst.
- Strong knowledge of OMW, Orchestrator, and UDOs.
- Experience supporting ERP systems in production environments.
- Strong troubleshooting and problem-solving capability.
- Experience with integrations and third-party applications.
- Exposure to upgrades, testing, and change management.
- Strong communication and stakeholder engagement skills.
- Ability to work independently and manage competing priorities.
- Experience with reporting tools (e.g. ReportsNow) is desirable.
JOB-69d8ceaa58f52
Vacancy title:
ERP Analyst
[Type: FULL_TIME, Industry: Agriculture, Food, and Natural Resources, Category: Computer & IT, Business Operations]
Jobs at:
dnata catering
Deadline of this Job:
Tuesday, April 14 2026
Duty Station:
Sydney | Sydney NSW
Summary
Date Posted: Friday, April 10 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Want to elevate your career to a higher altitude?
Join Australia's leading inflight catering and retail partner.
Award winning. Global brand. Market leader.
At dnata catering & retail, the sky's truly the limit!
About the role
Reporting to the ERP Systems Manager, the ERP Analyst supports and optimises the JD Edwards (JDE) platform across the business. Acting as the link between business users, technical teams, and external partners, you will ensure system stability, performance, and continuous improvement.
This role involves troubleshooting issues, supporting users, coordinating enhancements, and ensuring the ERP system meets evolving business needs in a fast-paced environment.
Key responsibilities
- Provide daily support across JDE modules (Finance, Inventory, Sales, Manufacturing).
- Troubleshoot and resolve system issues in line with SLAs.
- Manage and triage support tickets, including vendor escalation.
- Support system upgrades, patches, and SIT/UAT testing.
- Develop and maintain reports (e.g. ReportsNow or similar tools).
- Support integrations with third-party systems.
- Maintain system documentation, configurations, and SOPs.
- Gather business requirements and translate into system solutions.
- Contribute to enhancements and continuous improvement initiatives.
- Monitor system performance and support audits/optimisation.
About you
- Proven experience as a JD Edwards (JDE) Analyst.
- Strong knowledge of OMW, Orchestrator, and UDOs.
- Experience supporting ERP systems in production environments.
- Strong troubleshooting and problem-solving capability.
- Experience with integrations and third-party applications.
- Exposure to upgrades, testing, and change management.
- Strong communication and stakeholder engagement skills.
- Ability to work independently and manage competing priorities.
- Experience with reporting tools (e.g. ReportsNow) is desirable.
What’s in it for you
- Competitive pay rate
- 5 weeks annual leave.
- 24/7 Employee Assistance Program (EAP).
- Career development and national relocation opportunities.
- Retail discounts, novated leasing, and wellbeing resources.
Your prospective employer
Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner. We operate 13 facilities across 10 cities, employ over 4,000 people, produce over 47 million meals, and service more than 250,000 flights annually.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Apply now and upload your resume and cover letter:
http://dnatacatering.expr3ss.com/home
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