Our Greensborough care home is a modern residency, set in a close-knit community, located on the scenic Diamond Creek Road. With transport links nearby, and only 22kms from the CBD, it consists of 90 beds, with a variety of care types. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

Discover more about our beautiful care home by clicking herehttps://www.bupaagedcare.com.au/aged-care-homes/bupa-greensborough(opens in new window)(opens in new window)

About the Role

As a Housekeeping Supervisor, you will oversee the daily operations of our cleaning and laundry teams to ensure our care home is presented to the highest standard. You will be responsible for supervising, mentoring, and developing staff, while coordinating workflow to support resident needs and dining schedules. A key focus of the role is fostering a positive team culture, providing clear communication, and ensuring all work is completed safely, professionally, and in line with organisational policies. This position is ideal for someone with strong people‑leadership skills who is passionate about maintaining a clean, welcoming, and well‑supported environment for residents and staff.

The Benefits

• Discounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet Insurance*
• VIVA Happier and Healthier - our employee wellbeing program. We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.
• Career development: You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.
• Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence
• Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support
• Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it.

Duties:

• Oversee and directly manage all Cleaning and Laundry Assistants to ensure high standards of cleanliness and service.
• Participate in workforce planning activities, including the recruitment, selection, onboarding, and ongoing professional development of new Cleaning and Laundry Assistants.
• Coordinate and supervise daily work across each shift, ensuring cleaning and laundry teams support dining and operational requirements.
• Prioritise tasks for individuals and the broader team, making appropriate decisions within established policies, procedures, and guidelines.
• Demonstrate strong and positive team leadership, fostering a supportive and high‑performing work environment.
• Build and maintain open, effective communication and collaborative relationships with all staff across the care home.
• Support and contribute to the continuous development of team members to maintain exceptional cleanliness, hygiene, and presentation throughout the care home.

Experience & Skills:

• Previous experience in cleaning role essential
• Demonstrated experience in managing the housekeeping budget and ordering supplies
• Prior exposure and understanding of Audits and compliance to regulatory requirements
• Capable of prioritising work within established policies, guidelines, and procedures.
• Strong verbal and written communication skills.
• Comprehensive computer knowledge (Microsoft Word and Microsoft Excel)
• Effective time management and organisational skills
• Experience in an Aged Care, Hospital or Hotel environment is highly advantageous.

• Oversee and directly manage all Cleaning and Laundry Assistants to ensure high standards of cleanliness and service.
• Participate in workforce planning activities, including the recruitment, selection, onboarding, and ongoing professional development of new Cleaning and Laundry Assistants.
• Coordinate and supervise daily work across each shift, ensuring cleaning and laundry teams support dining and operational requirements.
• Prioritise tasks for individuals and the broader team, making appropriate decisions within established policies, procedures, and guidelines.
• Demonstrate strong and positive team leadership, fostering a supportive and high‑performing work environment.
• Build and maintain open, effective communication and collaborative relationships with all staff across the care home.
• Support and contribute to the continuous development of team members to maintain exceptional cleanliness, hygiene, and presentation throughout the care home.

• Previous experience in cleaning role essential
• Demonstrated experience in managing the housekeeping budget and ordering supplies
• Prior exposure and understanding of Audits and compliance to regulatory requirements
• Capable of prioritising work within established policies, guidelines, and procedures.
• Strong verbal and written communication skills.
• Comprehensive computer knowledge (Microsoft Word and Microsoft Excel)
• Effective time management and organisational skills
• Experience in an Aged Care, Hospital or Hotel environment is highly advantageous.

• Previous experience in cleaning role essential
• Demonstrated experience in managing the housekeeping budget and ordering supplies
• Prior exposure and understanding of Audits and compliance to regulatory requirements
• Capable of prioritising work within established policies, guidelines, and procedures.
• Strong verbal and written communication skills.
• Comprehensive computer knowledge (Microsoft Word and Microsoft Excel)
• Effective time management and organisational skills
• Experience in an Aged Care, Hospital or Hotel environment is highly advantageous.