About Us

Audi Five Dock is owned by Autosports Group (ASG), a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Autosports Group employs over 2,500+ people across 85 dealerships located across Australia (NSW, QLD, VIC, ACT) and New Zealand.

At ASG, our purpose is to drive endless possibilities for our customers, employees, shareholders, and brand partners. Our values - Strive for Excellence, Care, The Village, and Lead Change guide everything we do. We warmly welcome people of all genders, backgrounds, and situations and are committed to delivering an equal and diverse workplace.

About the Role:

A rare New opportunity is available at our Audi Five Dock dealership for an experienced Used Sales Manager. With extensive management experience and a commitment to delivering exceptional customer-service that aligns with the brand, you will drive the success of our Used Car department.

Key Responsibilities:

• Lead the Used Vehicle Sales team
• Oversee retail used car sales inventory
• Innovate sales advertising and lead management initiatives
• Build and maintain effective customer relationships ensuring that all staff follow up both prospective and current customers
• Review, report and evaluate the activities of the sales staff according to objectives, KPIs and overall sales strategies using salesforce dashboard tools and general observations.
• Regular review of dealership advertising to ensure stock presents well online, is described factually and in the most optimized way
• Set the tone and standard for all sales communications (written and verbal), ensuring the team provide friendly, helpful, honest, accurate customer service and advice at all times.
• Ensure all customer complaints are effectively managed with care and consideration and escalated to the Dealer Principal where appropriate
• Build and maintain strong and collaborative relationships with relevant department managers including service, parts, finance and administration

Our ideal candidate will possess the following:

• Demonstrated experience as a Vehicle Sales Manager
• Experience in building sales and achieving targets
• Excellent problem-solving skills
• Strong communication and negotiation skills/deal-closer
• Process driven with exceptional organizational skills
• Self-motivated and results driven
• Attention to detail and a commitment to delivering premium customer service
• Genuine interest and ability to develop, coach and mentor a high-performing team that can deliver outstanding levels of customer service aligned to our brand
• Pentana experience is preferred but not a necessity

Why Join Autosports Group?

• Accelerated career growth with a defined pathway, personalised mentoring, and ongoing professional development
• Access to premium, factory-backed training to keep your skills at the industry forefront
• ASG Paid Parental Leave to support you and your family
• Access to exclusive OEM offers on new vehicles across all dealerships
• Unlock exclusive retail benefits with major partners like Samsung, Commonwealth Bank and Caffé Molinari on-site and discounted private health insurance rates with HCF
• Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women’s Network
• Generous referral bonus incentives for employees and their friends/family
• Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support
• Enjoy a vibrant team environment with regular team barbecues, social events, and community engagement

Additional Notes:

Applications are reviewed as they are submitted. Therefore, we encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. Successful candidates will be required to complete pre-employment checks and hold the appropriate working rights in line with our policy. This includes reference checks and other role-relevant screening where applicable.

• Lead the Used Vehicle Sales team
• Oversee retail used car sales inventory
• Innovate sales advertising and lead management initiatives
• Build and maintain effective customer relationships ensuring that all staff follow up both prospective and current customers
• Review, report and evaluate the activities of the sales staff according to objectives, KPIs and overall sales strategies using salesforce dashboard tools and general observations.
• Regular review of dealership advertising to ensure stock presents well online, is described factually and in the most optimized way
• Set the tone and standard for all sales communications (written and verbal), ensuring the team provide friendly, helpful, honest, accurate customer service and advice at all times.
• Ensure all customer complaints are effectively managed with care and consideration and escalated to the Dealer Principal where appropriate
• Build and maintain strong and collaborative relationships with relevant department managers including service, parts, finance and administration

• Customer Service
• Used Car Sales
• Relationship Management
• Problem-solving skills
• Communication skills
• Negotiation skills
• Organizational skills
• Attention to detail
• Coaching and mentoring

• Demonstrated experience as a Vehicle Sales Manager
• Experience in building sales and achieving targets
• Pentana experience is preferred but not a necessity