Background

Enthusiast is a niche underwriting agency specialising in providing motor insurance to people who really care about their cars. We have seen amazing growth in the past 5 years and have ambitions to grow even more in the next 5 years and beyond. With ambitious plans for further expansion, we are looking for an Underwriter to join our team and shape the future of Enthusiast and contribute to our continued success.

This is a great opportunity for a motivated car enthusiast, who is looking to join a critical and growing insurance business. You will be nurtured and developed to become a motor insurance expert, playing a crucial role assessing risk, managing policies and providing customer support to our policyholders.

• Delivering excellent customer service through personalised interactions with brokers and direct customers, from initiating a quote, binding policy, serving mid-term requests, renewing policies and cancellations
• Reviewing and assessing vehicle values as proposed by customers
• Following our underwriting guidelines, action referrals and communicate underwriting decisions to brokers and direct customers
• Make recommendations and implement projects to improve customer experience and improve operational efficiency with a continuous improvement mindset
• Support at an external event to increase Enthusiast’s brand awareness as and when required
• Contribute to the evolving risk and compliance culture within Enthusiast through identifying potential issues within the business
• Embracing transparency and build on the culture of a small and fast-growing business.

• A passionate motoring enthusiast would be plus
• Exceptional team player
• Strong communication skills, both verbal and written
• Computer proficiency and quick to learn new systems, products and processes
• Customer service experience
• Attention to detail, time management and highly organised
• Self- motivated and eager to learn

• Previous motor insurance experience
• RG146 or Tier 2 certification