About the Opportunity:

As a Trainee Sales Customer Service Consultant, you will be the welcoming face of our dealership, supporting customers with vehicle enquiries, providing product information, and helping deliver exceptional showroom experiences. You’ll stay up to date with product knowledge, market trends, and dealership promotions so you can communicate clearly and confidently with customers. The successful candidate will be trained in the below:

• Build a strong understanding of our products and key competitors
• Carry out customer follow‑up and maintain accurate databases
• Understanding customer needs and providing options and solutions
• Welcome customers into the dealership and support their enquiries
• Uphold dealership standards and brand presentation

About you:

To thrive in this role, you’ll bring a customer-first mindset, strong communication skills, and the confidence to learn quickly in a fast-paced environment. You will demonstrate:

• A passion for exceptional customer service
• A positive, can‑do attitude and strong work ethic
• Experience in customer service or a similar role (preferred but not essential)
• Ability to learn and navigate new systems
• Confident communication skills
• Availability to work Saturdays
• A current driver license
• A collaborative, team-first mindset

Benefits:

This is an exciting opportunity where we will invest in your development from day one and have exciting career pathways available within the group, other benefits include:

• Competitive industry remuneration with high‑reward bonus structure and car allowance
• Modern, supportive work environment
• Long‑term development and growth opportunities
• Full-time role with a balanced, 5‑day roster
• Exclusive employee rewards platform + paid parental leave
• Work with one of Australia’s largest and most respected automotive groups

Join Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

• Build a strong understanding of our products and key competitors
• Carry out customer follow‑up and maintain accurate databases
• Understanding customer needs and providing options and solutions
• Welcome customers into the dealership and support their enquiries
• Uphold dealership standards and brand presentation

• A passion for exceptional customer service
• A positive, can‑do attitude and strong work ethic
• Ability to learn and navigate new systems
• Confident communication skills
• Availability to work Saturdays
• A current driver license
• A collaborative, team-first mindset

• Experience in customer service or a similar role (preferred but not essential)