Role Overview

Join ASIS as a Technical Support Officer and contribute directly to Australia’s national security. This role supports ICT systems, property and facilities, and technical platforms, ensuring seamless operations for intelligence professionals.

Key Responsibilities

• Manage ICT procurement and contracts.
• Provide technical systems support and administration.
• Oversee property and facilities management.
• Ensure compliance with security and WHS policies.
• Deliver training and development programs.

Core Skills

• Strong interpersonal and customer service skills.
• Ability to work collaboratively and discreetly.
• Excellent written and verbal communication.
• Initiative and judgement in applying policy.
• Strong organisational skills under time pressure.

Education & Qualifications

• Experience in desktop support, AV, electronic security systems.
• Knowledge/certification in IT Service Management.
• Experience in property management.
• Experience in training coordination and program management.

Eligibility

• Must be an Australian citizen.
• Must be suitable to hold and maintain a TOP SECRET – Privileged Access security clearance.

Benefits

• Competitive APS salary package.
• Generous superannuation.
• Flexible working arrangements.
• Learning and development opportunities.
• Dedicated wellbeing programs.

• Manage ICT procurement and contracts.
• Provide technical systems support and administration.
• Oversee property and facilities management.
• Ensure compliance with security and WHS policies.
• Deliver training and development programs.

• Strong interpersonal and customer service skills.
• Ability to work collaboratively and discreetly.
• Excellent written and verbal communication.
• Initiative and judgement in applying policy.
• Strong organisational skills under time pressure.

• Experience in desktop support, AV, electronic security systems.
• Knowledge/certification in IT Service Management.
• Experience in property management.
• Experience in training coordination and program management.