About the Role

As Team Manager, you will lead, coach and support your team to deliver outstanding claims management outcomes while maintaining strong client relationships and meeting key performance measures.

You’ll be responsible for fostering a collaborative and results-driven culture, ensuring both team success and client satisfaction.

Key Responsibilities

• Coach and develop team members to support their growth and career progression
• Drive team performance and ensure achievement of all relevant Schedule G and APA measures
• Develop and implement strategies to improve operational efficiency and client outcomes
• Foster a collaborative, supportive and high-performing team environment
• Build and maintain strong stakeholder relationships with employers and consultants
• Identify opportunities to support business growth across the portfolio
• Ensure a consistently high level of customer service across all stakeholders

About You

You are a confident and capable leader within Workers Compensation who thrives in a fast-paced environment. You bring:

• Proven experience in Workers Compensation claims management
• Strong leadership and coaching capability
• Excellent organisational and stakeholder management skills
• A commercial mindset with the ability to balance performance, compliance and client satisfaction
• A passion for developing people and driving continuous improvement

About us

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

• Coach and develop team members to support their growth and career progression
• Drive team performance and ensure achievement of all relevant Schedule G and APA measures
• Develop and implement strategies to improve operational efficiency and client outcomes
• Foster a collaborative, supportive and high-performing team environment
• Build and maintain strong stakeholder relationships with employers and consultants
• Identify opportunities to support business growth across the portfolio
• Ensure a consistently high level of customer service across all stakeholders

• Workers Compensation
• Claims Management
• Relationship Management
• Leadership
• Coaching
• Organisational skills
• Stakeholder management skills
• Commercial mindset

• Proven experience in Workers Compensation claims management
• Strong leadership and coaching capability
• Excellent organisational and stakeholder management skills
• A commercial mindset with the ability to balance performance, compliance and client satisfaction
• A passion for developing people and driving continuous improvement