About the Role

Full time (35 hours/week)

Ongoing Position

The role will be responsible for leading and managing the Community Programs team to design, deliver, and improve initiatives that support Link Wentworth residents and their communities. This role focuses on co-designing programs with tenants, ensuring they are inclusive, evidence-based, and aligned with strategic priorities. You’ll champion customer voices in decision-making, foster collaboration across the organisation, and build strong stakeholder relationships, including the Tenant Advisory Group. Your leadership will drive positive community outcomes and embed impact into business practices.

In this role you will:

Lead and Manage the Team

Inspire and guide a high-performing team, providing strategic and operational leadership, mentoring, and fostering a culture of collaboration, innovation, and continuous improvement.

Deliver Community Programs and Services

Design, implement, and evaluate high-quality programs informed by tenant needs, ensuring services are inclusive, culturally appropriate, and aligned with organisational priorities.

Build Partnerships, Collaborate, and Raise Organisational Profile

Develop and maintain strong relationships with government, non-government organisations, and community housing providers to maximise outcomes, identify new opportunities and actively represent the organisation at sector events and through award nominations.

Drive Tenant Voice and Engagement

Empower tenants to influence decisions and participate in community life through consultation processes, advisory groups, and programs that enhance wellbeing and inclusion.

Lead Neighbourhood Improvement Initiatives

Plan, coordinate, and deliver place-based projects using co-design approaches, ensuring alignment with community priorities and organisational objectives.

Ensure Continuous Service Improvement

Use tenant feedback and program data to inform decision-making, monitor KPIs, and drive innovation and service enhancements across all programs.

Manage Budgets

Oversee financial management for programs, ensure value for money for the Community Programs team.

Who we are looking for:

To be successful in this role, you will have:

Relevant qualifications in community development, social work or other qualifications in line with the responsibilities of the position.

Passion for people management and experience in growing high performing teams with high energy, enthusiasm, and commitment to communities and excellence.

Demonstrated experience in championing and initiating change and service improvement that makes a real difference to the lives of customers and communities.

Demonstrated record of positive and effective engagement with customers.

Knowledge of project management processes, with proven experience in designing, implementing, and driving programs to successful outcomes

Highly level rapport building, engagement and relationship management skills.

Excellent interpersonal and communication skills, oral and written, with the ability to develop and sustain professional relationships and strategic partnerships across all levels, engaging stakeholders from diverse backgrounds and promoting organisation-wide collaboration

Excellent organisational and time management skills with the ability to plan workload, prioritise and meet deadlines.

You will also need to have…

A valid National Police Check (less than six (6) months old) to the satisfaction of Link Wentworth, to be renewed every five (5) years or more frequently as reasonably required by Link Wentworth

Willingness to comply with vaccination requirements imposed by Link Wentworth, including COVID-19 and other vaccinations, as determined by the organisation in accordance with current Government health advice, mandates, or directions

Willingness to travel between Link Wentworth offices in metropolitan Sydney

Access to a registered and roadworthy vehicle

Willingness to be office-based five (5) days per week

A current driver’s licence valid in the state of NSW

Join Link Wentworth today!

Link Wentworth is an ambitious and growing community-oriented organisation.

Our work engages the full spectrum of housing needs from specialist homelessness services, family and domestic violence services, and a range of social, disability and affordable housing products.

Join Link Wentworth today to enjoy:

A career with purpose – the opportunity to contribute to improving the lives of others

A strong culture of collaborative teamwork, individual empowerment, and client-centred service delivery

Opportunities for career progression and professional development

A competitive salary with the opportunity to reduce your income tax and increase your take-home pay with not-for-profit salary packaging

+ much, much more!!!

• Lead and manage the Community Programs team.
• Design, deliver, and improve initiatives that support Link Wentworth residents and their communities.
• Co-design programs with tenants.
• Champion customer voices in decision-making.
• Foster collaboration across the organisation.
• Build strong stakeholder relationships, including the Tenant Advisory Group.
• Inspire and guide a high-performing team, providing strategic and operational leadership, mentoring, and fostering a culture of collaboration, innovation, and continuous improvement.
• Design, implement, and evaluate high-quality programs informed by tenant needs, ensuring services are inclusive, culturally appropriate, and aligned with organisational priorities.
• Develop and maintain strong relationships with government, non-government organisations, and community housing providers to maximise outcomes, identify new opportunities and actively represent the organisation at sector events and through award nominations.
• Empower tenants to influence decisions and participate in community life through consultation processes, advisory groups, and programs that enhance wellbeing and inclusion.
• Plan, coordinate, and deliver place-based projects using co-design approaches, ensuring alignment with community priorities and organisational objectives.
• Use tenant feedback and program data to inform decision-making, monitor KPIs, and drive innovation and service enhancements across all programs.
• Oversee financial management for programs, ensure value for money for the Community Programs team.

• People management
• Team leadership
• Change management
• Service improvement
• Customer engagement
• Project management
• Rapport building
• Relationship management
• Interpersonal skills
• Communication skills (oral and written)
• Stakeholder management
• Organisational skills
• Time management skills
• Budget management

• Relevant qualifications in community development, social work or other qualifications in line with the responsibilities of the position.
• Experience in growing high performing teams.
• Demonstrated experience in championing and initiating change and service improvement.
• Demonstrated record of positive and effective engagement with customers.
• Proven experience in designing, implementing, and driving programs to successful outcomes.
• Valid National Police Check (less than six (6) months old).
• Willingness to comply with vaccination requirements.
• Willingness to travel between Link Wentworth offices in metropolitan Sydney.
• Access to a registered and roadworthy vehicle.
• Willingness to be office-based five (5) days per week.
• Current driver’s licence valid in the state of NSW.