About the job

About The Role

As Team Lead – Fellowship Support Program (FSP), you will lead an operations team responsible for delivering a key national GP training program. Reporting to the Training Programs Lead, you will oversee program delivery, support and develop staff, and act as an escalation point for complex enquiries while ensuring a high-quality, member-centric experience.

As well as leading an operations team you will drive operational performance, lead a key portfolio area and process improvement, manage program changes in collaboration with other leaders, manage program risks, and collaborate with medical educators and stakeholders to ensure registrars progress successfully through the program.

Learn More About The Fellowship Training Programs

https://www.racgp.org.au/education/imgs/fellowship-pathways/fellowship-programs-for-imgs/fellowship-support-program

As our Team Lead - FSP, you'll also:

• Lead, mentor and develop a team, ensuring high-quality outputs and a strong team culture.
• Oversee program delivery, planning, reporting and risk management across your portfolio.
• Act as an escalation point for complex registrar and stakeholder enquiries.
• Collaborate with medical educators and internal teams to deliver training outcomes.
• Drive continuous improvement across processes, systems and program delivery.
• Manage registrar progression, compliance and key communications.
• Contribute to operational planning and resource forecasting.
• Lead change initiatives and ensure successful implementation of program updates.
• Build strong relationships with internal and external stakeholders.

Skills & Experience

• Demonstrated experience in program or program coordination/management.
• Proven ability to lead and support team members in a complex environment.
• Strong leadership, stakeholder engagement and communication skills.
• Highly developed organisational skills with the ability to manage competing priorities.
• Analytical and problem-solving capability with a focus on continuous improvement.
• High level of customer service focus.
• Experience working in education, training, health or member-based organisations (desirable).

Benefits Of Working With Us

• Maximise Your Pay: RACGP employees are eligible to access up to $15,900 tax-free for living expenses, plus additional salary packaging options (meals, entertainment, novated leases) thanks to our health promotion charity status and 17.5% Annual Leave loading
• Extra Paid Leave: End of year closure leave and additional special paid leave such as Aboriginal, Community, Cultural and Ceremonial leave, Gender Transition leave and Volunteer Leave
• Work-Life Balance: Enjoy flexible hybrid work opportunities nationally
• Career Growth: Access a contemporary Professional Development Program
• Join a Leader: Be part of Australia’s largest specialist medical college at the forefront of our world-class healthcare system

About The RACGP

The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing.

We support the lifelong journey of GPs—from training through to ongoing professional development—ensuring they are equipped to provide high-quality, patient-centred care within communities nationwide.

The Royal Australian College of General Practitioners acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and sea in which we live and work. We recognise their continuing connection to land, sea and culture and pay our respects to Elders past, present and future.

• Lead, mentor and develop a team, ensuring high-quality outputs and a strong team culture.
• Oversee program delivery, planning, reporting and risk management across your portfolio.
• Act as an escalation point for complex registrar and stakeholder enquiries.
• Collaborate with medical educators and internal teams to deliver training outcomes.
• Drive continuous improvement across processes, systems and program delivery.
• Manage registrar progression, compliance and key communications.
• Contribute to operational planning and resource forecasting.
• Lead change initiatives and ensure successful implementation of program updates.
• Build strong relationships with internal and external stakeholders.

• Demonstrated experience in program or program coordination/management.
• Proven ability to lead and support team members in a complex environment.
• Strong leadership, stakeholder engagement and communication skills.
• Highly developed organisational skills with the ability to manage competing priorities.
• Analytical and problem-solving capability with a focus on continuous improvement.
• High level of customer service focus.
• Experience working in education, training, health or member-based organisations (desirable).

• Demonstrated experience in program or program coordination/management.
• Proven ability to lead and support team members in a complex environment.
• Strong leadership, stakeholder engagement and communication skills.
• Highly developed organisational skills with the ability to manage competing priorities.
• Analytical and problem-solving capability with a focus on continuous improvement.
• High level of customer service focus.
• Experience working in education, training, health or member-based organisations (desirable).