Team Assistant Queensland Coal North

Permanent Full Time Opportunity

Open to applicants based at Sarina, Coppabella, Nebo or Bowen

Safely Every Day — That’s Our Promise

Join Pacific National – Australia’s largest private rail freight operator

Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.

An opportunity has presented itself for a Team Assistant to join our Queensland Coal North team, this opportunity can be based at either our Sarina, Coppabella, Nebo or Bowen.

What You’ll Do

Reporting to the Regional Manager, you will support our operations across our Queensland Coal North Region. Provide high-quality administrative and operational support to regional operational leaders in a fast-paced, confidential environment.

Key responsibilities will include:

• Provide end-to-end administrative support to the regional leadership team
• Assist with day-to-day operations across offices and depots
• Coordinate meetings, calendars, agendas, minutes, and actions
• Manage invoices, purchase orders, correspondence, and document control
• Support travel, accommodation, and logistics for the Operations team
• Arrange functions, meetings, venues, catering, and equipment hire
• Maintain databases, registers, and operational records
• Support approved sponsorship activities within the region
• Contribute to continuous improvement initiatives and streamlined processes

What You’ll Bring

• Proven experience providing team or executive administration support, ideally in an operations or heavy industry environment
• Strong organisational skills with the ability to manage competing priorities and tight deadlines
• Excellent communication skills with the ability to engage across all levels of the business and with external suppliers
• High level of discretion and professionalism when handling confidential information
• Strong initiative and problem-solving skills, with the ability to work autonomously
• Proficiency across the Microsoft Office suite, particularly Teams, Word, PowerPoint, and Excel
• Current Australian driver’s licence
• Flexible to travel to different locations throughout the region when required

Why join us?

At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.

Some of the benefits we offer are:

• Paid parental leave
• Novated Leasing
• Fitness Passport
• Purchase leave program
• Access to EAP program through Sonder

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.

Ready to deliver what matters?

Click ‘Apply Now’ and start your journey with Pacific National.

Learn more at https://www.pacificnational.com.au/careers

Pacific National acknowledges the Traditional Custodians of the land on which we work live and rail.

• Provide end-to-end administrative support to the regional leadership team
• Assist with day-to-day operations across offices and depots
• Coordinate meetings, calendars, agendas, minutes, and actions
• Manage invoices, purchase orders, correspondence, and document control
• Support travel, accommodation, and logistics for the Operations team
• Arrange functions, meetings, venues, catering, and equipment hire
• Maintain databases, registers, and operational records
• Support approved sponsorship activities within the region
• Contribute to continuous improvement initiatives and streamlined processes

• Operations Support
• Administrative Support
• Invoicing
• Strong organisational skills
• Ability to manage competing priorities and tight deadlines
• Excellent communication skills
• High level of discretion and professionalism
• Strong initiative and problem-solving skills
• Ability to work autonomously
• Proficiency across the Microsoft Office suite (Teams, Word, PowerPoint, Excel)

• Proven experience providing team or executive administration support, ideally in an operations or heavy industry environment
• Current Australian driver’s licence
• Flexible to travel to different locations throughout the region when required