Vacancy title:
Service and Warranty Manager

[Type: FULL_TIME, Industry: Construction, Category: Management, Installation, Maintenance & Repair, Construction, Customer Service, Business Operations]

Jobs at:
Glenvill Pty Ltd

Deadline of this Job:
Tuesday, April 14 2026

Duty Station:
Loganholme, Brisbane QLD | Brisbane QLD

Summary
Date Posted: Saturday, April 4 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Glenvill Homes

Our simple promise is to create bold and beautiful homes that stand the test of time. Rooted in the core belief of intergenerational design and construction, our designs not only embody enduring charm but also add lasting value to dream homes.

Our architecturally distinctive approach transforms dreams into reality, infusing every project with a bold and beautiful design. Instead of settling for the conventional, we’ve reshaped the norm by keeping critical functions in-house, seamlessly managed by our veteran team. Our A-team of collaborators brings shared know-how, creating a streamlined, flexible, and creative process. Seamlessly integrated, we blend design and construction for a client journey that’s both smooth and extraordinary, resulting in homes that are stunning and structurally sound.

Glenvill Homes, has been at the forefront of Australian residential design for over six decades and we are proud to be Australia's most awarded builder.

About the role

We are seeking a motivated and quality-driven Service and Warranty Manager to join our team. This role is ideal for someone who takes pride in delivering homes to an exceptional standard and enjoys working closely with clients, site teams, and trades.

In this hands-on position, you will be responsible for managing final quality inspections, supporting client inspections, and coordinating defect resolution to achieve outstanding customer outcomes within the Brisbane and Sunshine Coast areas.

Your responsibilities will include:

• Performing quality inspections to ensure homes meet company standards
• Completing on-site client inspections with a focus on zero defects
• Attending final QA inspections and facilitating works through to handover
• Maintaining display homes to a high presentation standard
• Identifying and coordinating rectification items with trades
• Managing client concerns in collaboration with the Service & Warranty Coordinator
• Working closely with construction teams and internal departments

Skills and experience

About You

We are looking for someone who is proactive, organised, and solutions-focused, with a strong commitment to quality and customer satisfaction.

You will ideally possess:

• Trade or residential construction experience (preferred)
• A hands-on, take-ownership attitude
• Strong communication and customer service skills
• Confidence working with trades and stakeholders
• Solid computer literacy (ClickHome experience advantageous)
• A positive, team-oriented mindset

Beyond that, you are reliable, detail oriented, considerate and demonstrate a genuine understanding of teamwork.

Benefits and perks

Your work week will be exciting and varied, with regular travel across the beautiful regions of Queensland. You'll enjoy the freedom of being on the road, with just one office day every fortnight to stay connected and keep things running smoothly.

Become part of a supportive team in our newly refurbished Loganholme Queensland office, with a Head office in Melbourne.

You will be primarily operating within the Brisbane and Sunshine Coast areas.

Growth and training opportunities exist

Vehicle, iPad, Phone, Fuel Card provided.

Work with a really clever, tenacious team who drive this business with the highest integrity.

Why join us?

• Supportive and collaborative team environment
• Stable, long-term opportunity
• Variety across quality, client interaction, and site involvement
• Opportunity to make a genuine impact on customer experience

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

If this sounds like you, then please get in touch by clicking ‘apply now’ and send a copy of your application to Michael.

Please note, only candidates with local experience as per the criteria and full working rights can be considered for this position. ONLY Shortlisted candidates will be contacted.

Confidentiality assured.

Attention Agencies - we will take it from here, thanks.

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