Looking for your next move in a fast paced, hands on environment where no two days look the same?

We’re partnering with a well established national business within a technical, service based industry, currently seeking a Service Scheduler / Coordinator to join their operations team. This is a pivotal role focused on keeping service delivery running smoothly across multiple locations while delivering a strong customer experience.

What you’ll be doing

You’ll be the engine behind the service team, coordinating schedules, managing workflows, and ensuring everything runs smoothly day to day.

What we’re looking for

This role suits someone organised, proactive and confident managing multiple moving parts.

Why you’ll love it

Stable, growing business with a strong industry presence

Fast paced role where you can make a genuine impact

Supportive team environment with strong internal collaboration

Opportunity to build a long term career within operations and service

The opportunity

If you enjoy being at the centre of operations, thrive under pressure and love bringing structure to chaos, this is one to explore.

• Coordinate and schedule field technicians across multiple locations
• Manage incoming service requests and prioritise urgent breakdowns
• Prepare quotes and follow up for approvals
• Liaise with internal teams including parts, sales and accounts to ensure seamless delivery
• Communicate updates to customers and manage expectations
• Monitor job progress, technician utilisation and overall service efficiency
• Support invoicing and ensure accuracy of completed work orders
• Maintain strong customer relationships and identify opportunities for additional service work

• Strong organisational skills with the ability to juggle competing priorities
• Excellent communication skills both written and verbal
• High attention to detail with a problem solving mindset
• Comfortable working across systems, ERP or CRM experience highly regarded
• Ability to work both autonomously and within a team environment

• Previous experience in a service coordination or scheduling role, ideally 2 years or more
• Exposure to a technical, mechanical or service based environment is a bonus