Background

Fantastic opportunity to align technology strategy with business goals, while mentoring high-performing teams to deliver impactful outcomes.  Lead the strategic design and delivery of a technology roadmap across a product portfolio  Full-time permanent role based at our Head Office in Mascot   At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best. 

As Senior Manager, Technology Risk & Compliance, you will lead a step change in how Qantas Airlines identifies, manages and reports on technology risk and compliance obligations. This is a newly created, strategic role and a genuine opportunity to shape something from the ground up.

You will be accountable for establishing a single, authoritative view of all technology risk and compliance obligations across the airline, spanning audit findings, regulatory requirements, risk remediation activities and governance actions. Your focus will be on making these obligations visible, owned, prioritised and driven to closure, giving Technology Leadership the timely, accurate and meaningful reporting they need to make confident decisions.

Critically, this role is about transformation, not maintenance. You will lead the identification and implementation of AI and automation opportunities to fundamentally change how technology risk and compliance is managed, reducing manual effort, improving accuracy and enabling a proactive rather than reactive approach.

You will work closely with Qantas Group Cyber, Audit, Privacy and the broader Technology Leadership team, bringing external market perspective and a continuous improvement mindset to uplift Qantas Airlines’ risk management capability.

Responsibilities

• Design, implement, and operate a consolidated tracking framework covering all technology risk and compliance obligations — audit committee actions, internal and external audit findings, risk remediation, regulatory requirements, and governance meeting actions
• Ensure every obligation has a clear owner, due date, priority, and current status — and drive accountability across Technology domain owners to ensure timely closure
• Provide the Chief Technology Officers with structured, insight-led reporting to support decision-making and escalation
• Assess current technology risk management maturity and develop a structured, prioritised uplift roadmap with measurable milestones
• Lead the identification and implementation of AI and automation opportunities across risk identification, control monitoring, evidence collection, obligation tracking, and reporting
• Maintain oversight of Qantas Airlines' compliance framework obligations, including PCI DSS, Privacy, Cyber, and Technology Policy
• Build trusted relationships across Technology, Audit, Cyber, Privacy, and Legal — influencing and driving accountability without direct authority
• Lead and develop a small team of Risk & Compliance Analysts, building capability in risk management, compliance practice, and AI/automation tooling

Qualifications

• 7+ years' experience in technology risk, compliance, or a related IT domain
• 3+ years in a senior or lead role with demonstrated accountability for risk or compliance programs
• Proven experience designing and implementing risk and compliance tracking frameworks or programs at scale
• Strong stakeholder management and influencing skills — with the ability to drive accountability across teams that don't directly report to you
• Practical experience with, or a strong interest in, applying AI and automation to risk or compliance use cases
• A data-driven mindset with the ability to translate complex risk information into clear, actionable reporting for senior and executive audiences
• Solid understanding of technology compliance frameworks (PCI DSS, Privacy, Cyber, internal audit) in large enterprise environments
• Excellent written and verbal communication skills
• A continuous improvement orientation — always looking for smarter, faster, and more effective ways to manage risk
• Tertiary qualification in a relevant discipline, or equivalent experience

Why Qantas?  

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.  
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.  
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.  
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  

Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. 

Be a part of something special and play your part in the Qantas story – get in touch today. 

• Design, implement, and operate a consolidated tracking framework covering all technology risk and compliance obligations — audit committee actions, internal and external audit findings, risk remediation, regulatory requirements, and governance meeting actions
• Ensure every obligation has a clear owner, due date, priority, and current status — and drive accountability across Technology domain owners to ensure timely closure
• Provide the Chief Technology Officers with structured, insight-led reporting to support decision-making and escalation
• Assess current technology risk management maturity and develop a structured, prioritised uplift roadmap with measurable milestones
• Lead the identification and implementation of AI and automation opportunities across risk identification, control monitoring, evidence collection, obligation tracking, and reporting
• Maintain oversight of Qantas Airlines' compliance framework obligations, including PCI DSS, Privacy, Cyber, and Technology Policy
• Build trusted relationships across Technology, Audit, Cyber, Privacy, and Legal — influencing and driving accountability without direct authority
• Lead and develop a small team of Risk & Compliance Analysts, building capability in risk management, compliance practice, and AI/automation tooling

• Strong stakeholder management and influencing skills
• Practical experience with, or a strong interest in, applying AI and automation to risk or compliance use cases
• A data-driven mindset
• Solid understanding of technology compliance frameworks (PCI DSS, Privacy, Cyber, internal audit)
• Excellent written and verbal communication skills
• A continuous improvement orientation

• 7+ years' experience in technology risk, compliance, or a related IT domain
• 3+ years in a senior or lead role with demonstrated accountability for risk or compliance programs
• Proven experience designing and implementing risk and compliance tracking frameworks or programs at scale
• Tertiary qualification in a relevant discipline, or equivalent experience