Background information about the job or company

Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.

Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.

Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.

Role details

The Health Information Services team at the Mackay Base Hospital is seeking applications for a Senior Information Access Officer to join their team on a permanent basis.

About the Team

Health Information Services (HIS) provides specialist services that embrace the overall commitment to the management and provision of quality patient information to the Mackay Hospital and Health Service.

The service is comprised of the following key areas: Health Information Management, Clinical Coding, Data Quality, Information Access, Scanning Unit, Medical Typing, Corporate Records, Mail Room and the Switchboard.

About our Hospital and Health Service

Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.

Some of our great benefits on offer

• Competitive wages, salary packaging and leave entitlements
• Flexible working arrangements
• A diverse work culture
• Career development
• Professional development opportunities
• Education opportunities, Study and Research
• Paid parental leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

• The Senior Information Access Officer is responsible for the high-level support and processing of applications for information within IAU, in accordance with relevant legislation and policies across MHHS.
• The position is a delegated back-up Decision Maker under the Right to Information Act 2009 (RTI Act) and is a key contact for applications to MHHS for access to information.
• This position reports to the Manager Information Access Unit operationally.
• This position has no direct reports however has operational accountabilities for the functions undertaken by the AO3 and AO4 positions within the Information Access Unit (IAU).
• HIS Reports to the Executive Director Corporate Services.