Company Description

Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

Job Description

We are looking for a Rostering Consultant based in our Woolloongabba office. In this role you will be the first point of contact for a range of enquiries from clients and staff. You will join an established team with the responsibility of allocation of shifts.

Our rotating fortnightly roster is:

• Fortnight 1: 11am-7pm Mon-Fri
• Fortnight 2: 0430am – 1230pm Mon-Fri

Day to day you will also:

• Respond to inbound calls from clients and candidates
• Develop and nurture relationships with clients and candidates
• Proactively cross-sell HCA's brands and services where appropriate
• Master the booking system to source and place suitable candidates into shifts
• Perfom administrative activities to increase the candidate pool
• Ensure an efficient transition with state-based after-hours operations through effective communication
• Familiarise and work in accordance with the HCA WHS and QMS systems, policies and procedures

Lets talk about you!

Your resume should show that you can confidently handle phone and email enquiries in a fast-paced environment, keeping things running smoothly even when it’s busy. Any experience in healthcare rostering will be a big plus! You’re driven, passionate, and dedicated to coordinating effective services for both clients and staff, with the ability to stay calm and focused when the pressure’s on.

Our benefits include:

• Health Insurance Discount: A 7% discount on BUPA Private Health Insurance.
• Extra Leave: Enjoy a paid day off for your birthday to relax and celebrate.
• Salary Packaging: Access to novated leasing and other benefits through Smartgroup
• Rewards Platform: Access to a comprehensive rewards and benefits platform

At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.

• Respond to inbound calls from clients and candidates
• Develop and nurture relationships with clients and candidates
• Proactively cross-sell HCA's brands and services where appropriate
• Master the booking system to source and place suitable candidates into shifts
• Perform administrative activities to increase the candidate pool
• Ensure an efficient transition with state-based after-hours operations through effective communication
• Familiarise and work in accordance with the HCA WHS and QMS systems, policies and procedures

• Confidently handle phone and email enquiries in a fast-paced environment
• Ability to stay calm and focused when the pressure's on

• Experience in healthcare rostering will be a big plus