About the opportunity:

Play a key role where you will be the first point of contact in delivering a premium customer experience as a receptionist at our Artarmon site.

Key Responsibilities;

• Be the welcoming face and first point of contact for guests visiting the dealership
• Manage and direct incoming calls, ensuring every enquiry is handled promptly and professionally
• Assist customers with service and general enquiries, delivering exceptional customer experiences
• Coordinate and schedule vehicle services and recalls using ERA and Excel systems
• Provide efficient administrative support to keep daily operations running smoothly
• Collaborate with the wider team to ensure a seamless and positive customer journey

About you:

• Previous reception experience within a professional or corporate environment
• Outstanding communication and interpersonal skills
• Confident using Microsoft Office, particularly Word and Excel
• Ability to stay organised and thrive in a fast-paced environment
• Strong multitasking skills with the ability to prioritise competing tasks
• A proactive, positive attitude with a strong focus on customer service

The benefits:

• Join a growing ASX-listed organisation and be part of an exciting phase of expansion and opportunity.
• Unlock access to hundreds of exclusive discounts through our rewards platform - including gym memberships, BUPA Private Health Insurance, the Samsung Partnership Program, retail offers, and special pricing on vehicles, parts, and servicing.
• Take advantage of paid parental leave to support you and your family when it matters most.
• Access our Employee Assistance Program (EAP) for confidential support and resources whenever you need them.
• Benefit from ongoing manufacturer-led and internal training to accelerate your professional growth.

Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

• Be the welcoming face and first point of contact for guests visiting the dealership
• Manage and direct incoming calls, ensuring every enquiry is handled promptly and professionally
• Assist customers with service and general enquiries, delivering exceptional customer experiences
• Coordinate and schedule vehicle services and recalls using ERA and Excel systems
• Provide efficient administrative support to keep daily operations running smoothly
• Collaborate with the wider team to ensure a seamless and positive customer journey

• First Point of Contact
• Call Taking
• Administrative Support
• Outstanding communication and interpersonal skills
• Confident using Microsoft Office, particularly Word and Excel
• Ability to stay organised and thrive in a fast-paced environment
• Strong multitasking skills with the ability to prioritise competing tasks
• A proactive, positive attitude with a strong focus on customer service

• Previous reception experience within a professional or corporate environment
• Confident using Microsoft Office, particularly Word and Excel