Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Job Description

Service destinations such as Karratha, Darwin and Newcastle

Immediate access to staff travel benefits for you, your family and friends

Permanent full time job opportunity located in Perth, Western Australia with Network Aviation

As part of the Qantas Group, QantasLink is dedicated to connecting diverse communities across regional Western Australia and beyond. As a Cabin Crew member, you will play a pivotal role in ensuring exceptional service and safety on our fleet of F100, A319, and A320 aircraft. Serving destinations locally like Karratha, and further afield to destinations like Newcastle, Darwin and Hobart to name a few. You'll also handle charter flights for FIFO workers and corporate clients, offering a seamless travel experience. Before you fly, we take you through comprehensive training in all things Cabin Crew so you'll be confident managing any situation onboard. We look forward to you joining us in delivering incredible experiences to our valued customers while exploring the skies of Western Australia.

Role Responsibilities:

• Demonstrate passion and pride in consistently delivering exceptional customer service
• Anticipate customer needs and take responsibility in following policies and procedures
• Offer a caring approach to nervous flyers and respect cultural and linguistic diversities
• Adhere to the relevant training requirements of the role and pass all training assessments
• Build rapport with team members and contribute positively to the team’s performance
• Maintain personal grooming requirements and ensure all areas of the cabin are clean

Minimum Requirements:

• 18 years of age or older
• Recent experience in a customer facing role
• Minimum reach of 212cm from the ground (fingertips must reach past 212cm, with both hands at the same time and barefoot)
• Maximum height of 183 cm
• A valid First Aid and CPR Certificate or willingness to obtain
• Responsible Service of Alcohol Certificate or willingness to obtain
• Excellent health and fitness, including the ability to swim and tread water unassisted
• Unlimited Australian working rights
• Successful candidates will be invited to attend our upcoming Assessment Centre
• Available to work a shift roster

Why the Qantas Group? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles. 

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

Additionally, if you have been unsuccessful in your application previously, you will be required to wait 6 months before you can reapply and be considered.

• Demonstrate passion and pride in consistently delivering exceptional customer service
• Anticipate customer needs and take responsibility in following policies and procedures
• Offer a caring approach to nervous flyers and respect cultural and linguistic diversities
• Adhere to the relevant training requirements of the role and pass all training assessments
• Build rapport with team members and contribute positively to the team’s performance
• Maintain personal grooming requirements and ensure all areas of the cabin are clean

• Customer service
• Communication
• Teamwork
• Problem-solving
• Adaptability
• First Aid and CPR (or willingness to obtain)
• Responsible Service of Alcohol (or willingness to obtain)

• 18 years of age or older
• Recent experience in a customer facing role
• Minimum reach of 212cm from the ground
• Maximum height of 183 cm
• A valid First Aid and CPR Certificate or willingness to obtain
• Responsible Service of Alcohol Certificate or willingness to obtain
• Excellent health and fitness, including the ability to swim and tread water unassisted
• Unlimited Australian working rights