Background information about the job or company (e.g., role context, company overview)

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As the Port Administrator you will be responsible for providing comprehensive administrative support to the Brisbane Port.

This role involves close collaboration with the Senior Management team, the Talent Acquisition Partner and the Regional General Manager as required.

You will engage and work closely with our management team, various stakeholders including clients, various Swissport business units & training teams etc, to ensure new and current employees receive and are up to date on the necessary compliance requirements, training and development.

Responsibilities or duties

• Build and maintain strong relationships with managers, employees, and external stakeholders
• Assist with recruitment and on-boarding of new staff and aligning recruitment efforts with business needs.
• Support administration processes with induction/cessation of team members as required, including - Processing car park applications as appropriate, creating templates/tools/checklists for induction/cessation activities.
• Act as the first point of contact for administrative and operational queries.
• Facilitate meetings and communicate key updates to relevant stakeholders.
• Carry out stock ordering activities for Airport, e.g. consumables, stationery, equipment.
• Issue and reconcile purchase orders and invoices.
• Process all Invoices and monitor contractor invoices in a timely manner to meet payment terms and liaise with Accounts Payable Team.
• Process local ASIC applications, renewals and relevant Airline access control cards.
• Issue visitor passes and personal protective equipment (PPE) as required.
• Monitor and ensure compliance with port regulations and company policies.
• Manage multiple administrative tasks simultaneously while meeting deadlines.
• Maintain accurate records and reporting systems for efficiency.
• Identify inefficiencies in administrative processes and propose improvements.
• Implement best practices to streamline workflows for both terminals.
• Prepare internal communications and updates regarding port operations.
• Maintain clear and professional correspondence with all levels of staff.

Qualifications or requirements (e.g., education, skills)

• Strong understanding of administration systems and tools.
• Experience working with a diverse range of stakeholder groups (both internal and external) and assisting them to manage their competing priorities to achieve business goals and objectives.
• Ability to work effectively under pressure and within tight timelines.
• Ability to work autonomously under limited direction and able to thrive on in a dynamic and challenging environment.
• High level proficiency with computer hardware and software including Microsoft Office suite.
• Excellent written, verbal and interpersonal communication skills.
• Strong problem-solving skills.
• High level proficiency in formatting documents/presentations and/or generating graphs/tables.
• Strong administration, planning/organisation and time management skills.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

• Build and maintain strong relationships with managers, employees, and external stakeholders
• Assist with recruitment and on-boarding of new staff and aligning recruitment efforts with business needs.
• Support administration processes with induction/cessation of team members as required, including - Processing car park applications as appropriate, creating templates/tools/checklists for induction/cessation activities.
• Act as the first point of contact for administrative and operational queries.
• Facilitate meetings and communicate key updates to relevant stakeholders.
• Carry out stock ordering activities for Airport, e.g. consumables, stationery, equipment.
• Issue and reconcile purchase orders and invoices.
• Process all Invoices and monitor contractor invoices in a timely manner to meet payment terms and liaise with Accounts Payable Team.
• Process local ASIC applications, renewals and relevant Airline access control cards.
• Issue visitor passes and personal protective equipment (PPE) as required.
• Monitor and ensure compliance with port regulations and company policies.
• Manage multiple administrative tasks simultaneously while meeting deadlines.
• Maintain accurate records and reporting systems for efficiency.
• Identify inefficiencies in administrative processes and propose improvements.
• Implement best practices to streamline workflows for both terminals.
• Prepare internal communications and updates regarding port operations.
• Maintain clear and professional correspondence with all levels of staff.

• Strong understanding of administration systems and tools.
• Experience working with a diverse range of stakeholder groups (both internal and external) and assisting them to manage their competing priorities to achieve business goals and objectives.
• Ability to work effectively under pressure and within tight timelines.
• Ability to work autonomously under limited direction and able to thrive on in a dynamic and challenging environment.
• High level proficiency with computer hardware and software including Microsoft Office suite.
• Excellent written, verbal and interpersonal communication skills.
• Strong problem-solving skills.
• High level proficiency in formatting documents/presentations and/or generating graphs/tables.
• Strong administration, planning/organisation and time management skills.

• Strong understanding of administration systems and tools.
• Experience working with a diverse range of stakeholder groups (both internal and external) and assisting them to manage their competing priorities to achieve business goals and objectives.
• Ability to work effectively under pressure and within tight timelines.
• Ability to work autonomously under limited direction and able to thrive on in a dynamic and challenging environment.
• High level proficiency with computer hardware and software including Microsoft Office suite.
• Excellent written, verbal and interpersonal communication skills.
• Strong problem-solving skills.
• High level proficiency in formatting documents/presentations and/or generating graphs/tables.
• Strong administration, planning/organisation and time management skills.