About the opportunity:

This is a great opportunity to commence a career in the automotive industry. No experience is required, all training will be provided in-house. The successful candidate will undertake the below:

• Liaise with customers to assist with Spare Parts and Accessories enquiries
• Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
• Use of online Manufacturer’s portal to locate and source parts.
• Producing quotes for Panel Shops and Mechanical Workshops
• Processing of Customer orders and/or quotes through the DMS system (ERA)
• Assist with stock checking and order processing
• Working as part of a team to provide & maintain a high level standard of customer service

About you:

Success in this role requires a customer-led mindset, highly developed communication skills, and the confidence to make decisions and drive outcomes in a fast-paced environment. You will demonstrate:

• Full unrestricted work rights in Australia
• Exceptional interpersonal and customer service skills
• Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
• Ability to work well under pressure
• Passion for the automotive industry

Benefits:

This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:

• Exciting growth opportunity + meaningful career development
• Access hundreds of discounts using our exclusive reward platform
• Work with one of Australia’s largest and most respected automotive groups
• ASX listed company with outstanding family culture
• Employee benefits including discounted vehicle purchases and servicing

Mercedes-Benz North Shore is proud to be servicing Sydney’s North Shore for over 60 years. We have showrooms at Mosman and Chatswood, a stand-alone State of the Art Service Centre at Artarmon. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

• Liaise with customers to assist with Spare Parts and Accessories enquiries
• Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
• Use of online Manufacturer’s portal to locate and source parts.
• Producing quotes for Panel Shops and Mechanical Workshops
• Processing of Customer orders and/or quotes through the DMS system (ERA)
• Assist with stock checking and order processing
• Working as part of a team to provide & maintain a high level standard of customer service

• Exceptional interpersonal and customer service skills
• Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
• Ability to work well under pressure
• Passion for the automotive industry

• Full unrestricted work rights in Australia