A well-established Melbourne-based developer builder with an office in the inner CBD ring, is seeking an Operations Manager to oversee projects from sale through to construction and handover.

They deliver mid-to-large residential projects, including standalone homes and medium-density townhouse developments. This is a central, hands-on role where you will manage project workflow, pre-construction processes, and client communication, working closely with sales, estimating, drafting, and construction teams to ensure projects run efficiently and clients receive a seamless experience.

What You'll Do

Sales & Pre-Construction

• Monitor the 10/90 pipeline and ensure contracts are issued promptly
• Chase client deposits and track finance approvals through to settlement
• Manage client communication and workflow during pre-construction
• Ensure projects move smoothly from sale into construction readiness

Documentation & Approvals

• Prepare and issue AS4000 building contracts
• Coordinate building permit approvals
• Work with estimating and drafting teams to finalise documentation and design details
• Ensure all documentation is complete before construction begins

Project Delivery & Reporting

• Maintain dashboards and project tracking systems
• Produce weekly reports on project and construction progress
• Keep projects moving efficiently from pre-construction into delivery

Client Experience & Handover

• Support a strong client experience throughout the project lifecycle
• Coordinate handover documentation and final project stages
• Assist with maintenance coordination and post-completion follow-up

You Will Ideally Have or Have a Background In

• End-to-end residential construction project delivery, from pre-construction through to handover
• Managing contracts, permits, deposits, and client communication
• Coordinating workflow across multiple teams, including estimating, drafting, and construction
• Experience either executing hands-on workflow or leading a small team, with potential to grow into broader operational responsibilities
• Comfortable stepping in to manage projects directly or overseeing processes strategically
• Must Have Full Australian Working Rights

Why This Role

• Join a highly regarded developer builder, delivering mid-to-large residential projects, including standalone homes and townhouse developments
• Take ownership of pre-construction and workflow processes across multiple projects
• Work closely with leadership and influence how projects flow through the business
• Salary negotiable depending on experience

We're proud to be representing this client and are looking for a professional who wants to make a real impact in residential project delivery.

• Monitor the 10/90 pipeline and ensure contracts are issued promptly
• Chase client deposits and track finance approvals through to settlement
• Manage client communication and workflow during pre-construction
• Ensure projects move smoothly from sale into construction readiness
• Prepare and issue AS4000 building contracts
• Coordinate building permit approvals
• Work with estimating and drafting teams to finalise documentation and design details
• Ensure all documentation is complete before construction begins
• Maintain dashboards and project tracking systems
• Produce weekly reports on project and construction progress
• Keep projects moving efficiently from pre-construction into delivery
• Support a strong client experience throughout the project lifecycle
• Coordinate handover documentation and final project stages
• Assist with maintenance coordination and post-completion follow-up

• End-to-end residential construction project delivery, from pre-construction through to handover
• Managing contracts, permits, deposits, and client communication
• Coordinating workflow across multiple teams, including estimating, drafting, and construction
• Experience either executing hands-on workflow or leading a small team, with potential to grow into broader operational responsibilities
• Comfortable stepping in to manage projects directly or overseeing processes strategically

• Must Have Full Australian Working Rights