About Glady and Co

Glady and Co is a growing, values‑driven NDIS provider delivering high‑quality disability and mental health supports. We are building a strong, professional organisation where people, governance, and care quality all matter. As we grow, we’re investing in capable, detail‑focused people who take pride in running things well.

About the role

We’re seeking an exceptional Operations & HR Administration Officer to play a key role in supporting our people and operational foundations from our Boronia head office.

This role sits at the centre of HR and operations administration, working closely with the HR & Office Manager and leadership team to keep systems, records, and processes running smoothly. It’s a great opportunity for someone who enjoys ownership, accuracy, and being a trusted point of support across the organisation.

What you’ll be doing

• Coordinating HR administration across recruitment, onboarding, offboarding and employee records
• Maintaining accurate and confidential HR and compliance documentation
• Supporting payroll accuracy through timely and well‑maintained employee data
• Managing operational and compliance registers
• Assisting with audit preparation and evidence collation (including NDIS audits)
• Providing high‑quality administrative support to enable teams to focus on frontline services

About you

• Proven experience in administration, ideally across HR and/or operations
• Strong attention to detail and confidence handling sensitive information
• Highly organised, dependable, and comfortable managing multiple priorities
• Confident using Microsoft 365, including Outlook, Word, Excel, Teams and SharePoint
• Experience in NDIS, community, or care‑based organisations is advantageous

Why join us

• Full‑time, office‑based role in Boronia
• A supportive, professional, and values‑led workplace
• Meaningful work that contributes to quality services and safe systems
• The opportunity to be a trusted and respected part of a growing organisation

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• A minimum of 3-5 years of experience in HR administration or operations within the social care sector.
• Strong understanding of employment legislation and HR best practices.
• Excellent organisational and time management skills, with the ability to manage multiple tasks effectively.
• Proficient in HR software and Microsoft Office Suite.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Demonstrated ability to handle sensitive information with confidentiality and professionalism.

• Coordinating HR administration across recruitment, onboarding, offboarding and employee records
• Maintaining accurate and confidential HR and compliance documentation
• Supporting payroll accuracy through timely and well‑maintained employee data
• Managing operational and compliance registers
• Assisting with audit preparation and evidence collation (including NDIS audits)
• Providing high‑quality administrative support to enable teams to focus on frontline services

• Proven experience in administration, ideally across HR and/or operations
• Strong attention to detail and confidence handling sensitive information
• Highly organised, dependable, and comfortable managing multiple priorities
• Confident using Microsoft 365, including Outlook, Word, Excel, Teams and SharePoint
• Experience in NDIS, community, or care‑based organisations is advantageous
• Strong understanding of employment legislation and HR best practices.
• Excellent organisational and time management skills, with the ability to manage multiple tasks effectively.
• Proficient in HR software and Microsoft Office Suite.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Demonstrated ability to handle sensitive information with confidentiality and professionalism.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• A minimum of 3-5 years of experience in HR administration or operations within the social care sector.
• Strong understanding of employment legislation and HR best practices.
• Excellent organisational and time management skills, with the ability to manage multiple tasks effectively.
• Proficient in HR software and Microsoft Office Suite.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Demonstrated ability to handle sensitive information with confidentiality and professionalism.