About the job

Office Coordinator | Lifeline Retail

Employment Term: Full Time

Location: Ipswich

Remuneration: $32.45p/h + Super + NFP Salary Packaging (increase your take-home pay)

Make a meaningful difference with Lifeline

Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.

We are seeking an Office Coordinator to join our Lifeline Retail team in the Ipswich region. In this role, you will provide high-level administrative and coordination support, ensuring the smooth and efficient operation of office systems and retail support functions across the network.

Your part in our Lifeline team

Along with your passion for your local community, you will:

• Coordinate day-to-day office and administrative functions across Lifeline Retail
• Manage calendars, meetings, agendas and prepare documentation for management forums
• Maintain office systems, records, filing and correspondence in line with organisational standards
• Provide high-level administrative support including reporting, document preparation and data collation
• Support onboarding processes and coordinate access requests for new starters
• Process invoices, purchase orders and routine financial transactions
• Maintain accurate data across financial, workforce and operational systems
• Undertake reconciliations, data validation and quality checks to ensure compliance
• Liaise with store teams and internal stakeholders to support effective communication and operations
• Identify opportunities to improve administrative processes and workflows

What makes a difference for us?

• Demonstrated experience in a senior administrative, clerical or office coordination role
• Strong knowledge of office administration, records management and business support systems
• Experience processing financial transactions and maintaining accurate records
• Excellent organisational and time management skills, with the ability to prioritise competing tasks
• High attention to detail and commitment to data accuracy and confidentiality
• Well-developed communication skills and strong customer service focus
• Ability to work both independently and collaboratively within a team
• Experience working within a retail or similar environment (desirable)

What makes a difference for you?

• Flexible work arrangements to support work-life balance
• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities to challenge yourself, grow and make a meaningful difference 
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

• Coordinate day-to-day office and administrative functions across Lifeline Retail
• Manage calendars, meetings, agendas and prepare documentation for management forums
• Maintain office systems, records, filing and correspondence in line with organisational standards
• Provide high-level administrative support including reporting, document preparation and data collation
• Support onboarding processes and coordinate access requests for new starters
• Process invoices, purchase orders and routine financial transactions
• Maintain accurate data across financial, workforce and operational systems
• Undertake reconciliations, data validation and quality checks to ensure compliance
• Liaise with store teams and internal stakeholders to support effective communication and operations
• Identify opportunities to improve administrative processes and workflows

• Demonstrated experience in a senior administrative, clerical or office coordination role
• Strong knowledge of office administration, records management and business support systems
• Experience processing financial transactions and maintaining accurate records
• Excellent organisational and time management skills, with the ability to prioritise competing tasks
• High attention to detail and commitment to data accuracy and confidentiality
• Well-developed communication skills and strong customer service focus
• Ability to work both independently and collaboratively within a team
• Experience working within a retail or similar environment (desirable)

• Demonstrated experience in a senior administrative, clerical or office coordination role
• Strong knowledge of office administration, records management and business support systems
• Experience processing financial transactions and maintaining accurate records
• Excellent organisational and time management skills, with the ability to prioritise competing tasks
• High attention to detail and commitment to data accuracy and confidentiality
• Well-developed communication skills and strong customer service focus
• Ability to work both independently and collaboratively within a team
• Experience working within a retail or similar environment (desirable)