Background information about the job or company (e.g., role context, company overview)

An exciting leadership opportunity for an experienced National Quality & Technical Manager to ensure consistent food safety, quality, regulatory compliance and continuous improvement at all Primo sites. The role is based onsite from our Chullora or Wacol office, with frequent travel required.

You will lead through influence, partnering closely with site leaders, operations and suppliers to embed consistent standards, build strong quality culture and drive continuous improvement. With accountability for national systems, audits, supplier governance and quality feedback, this role offers the opportunity to shape standards, mentor future leaders and ensure alignment across a complex, multi‑site food manufacturing network.

Responsibilities or duties

• Provide national leadership and governance of Quality Management Systems aligned to BRCGS, HACCP, regulatory, customer and internal requirements
• Set, maintain and continuously improve quality system standards across all Primo sites to ensure consistency and compliance
• Develop, modify and utilise system forms, workflows and reporting tools in iLeader
• Provide independent internal governance audits and oversight of food safety and quality practices
• Partner with site Quality teams to drive national alignment, capability uplift and a strong quality and food safety culture
• Lead supplier and co‑manufacturer approval, auditing and ongoing performance management
• Oversee Quality Feedback operations, reporting, data integrity and customer issue resolution processes
• Support food safety risk assessments, investigations and product development activities
• Identify and deliver continuous improvement initiatives that will simplify systems, reduce risk and improve efficiency

Qualifications or requirements (e.g., education, skills)

Experience needed

• Bachelor’s degree in Food Science, Food Technology or a related discipline, with HACCP and Lead Food Safety Auditor qualifications
• Experience in food manufacturing or similar industries
• Advanced capability with eQMS systems, reporting tools and data analysis (e.g. iLeader, Excel, Crystal Reports)
• Strong working knowledge of BRCGS, HACCP, Australian food legislation and major customer standards
• Proven experience leading national quality systems, audits, supplier management and compliance programs
• A confident people leader with strong stakeholder engagement, problem‑solving skills and a hands‑on, improvement‑focused mindset

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

At Primo, we're committed to creating a workplace where people feel supported, valued, and connected. You'll also enjoy:

• Novated leasing and discounts on health insurance and leading retail partners
• Exclusive savings at our Primo or Hans butcher & deli shop
• Free onsite parking for an easy daily commute
• Long‑term career growth and development opportunities within a major FMCG organisation
• A collaborative culture focused on continuous improvement, growth, and operational excellence

If you’re ready to lead national quality systems and make a meaningful impact on food safety and compliance, apply now.

At Primo Foods, we’re committed to creating a safe, diverse and inclusive workplace for everyone. We encourage applications from people of all backgrounds, experiences and abilities. If you require any adjustments throughout the recruitment process to support you, please let us know.

• Provide national leadership and governance of Quality Management Systems aligned to BRCGS, HACCP, regulatory, customer and internal requirements
• Set, maintain and continuously improve quality system standards across all Primo sites to ensure consistency and compliance
• Develop, modify and utilise system forms, workflows and reporting tools in iLeader
• Provide independent internal governance audits and oversight of food safety and quality practices
• Partner with site Quality teams to drive national alignment, capability uplift and a strong quality and food safety culture
• Lead supplier and co‑manufacturer approval, auditing and ongoing performance management
• Oversee Quality Feedback operations, reporting, data integrity and customer issue resolution processes
• Support food safety risk assessments, investigations and product development activities
• Identify and deliver continuous improvement initiatives that will simplify systems, reduce risk and improve efficiency

• Advanced capability with eQMS systems, reporting tools and data analysis (e.g. iLeader, Excel, Crystal Reports)
• Strong working knowledge of BRCGS, HACCP, Australian food legislation and major customer standards
• Proven experience leading national quality systems, audits, supplier management and compliance programs
• A confident people leader with strong stakeholder engagement, problem‑solving skills and a hands‑on, improvement‑focused mindset

• Bachelor’s degree in Food Science, Food Technology or a related discipline
• HACCP qualification
• Lead Food Safety Auditor qualification