About Us & Our Opportunity:

This is more than just a job – it is your chance to build a career with a global leader at a time of real momentum and positive change. We have a strong team, market-leading products, and a clear growth agenda. The opportunity to step in and support our business, while building your own career is here.

Jungheinrich is one of the world’s most successful materials handling companies. Headquartered in Hamburg and employing over 20,000 people across 42 countries, we have led the industry since 1953. Our success comes from being OPEN to new ideas, ACTIVE by taking ownership and driving outcomes, EFFICIENT in delivering solutions, and showing that WE CARE about our people, our customers, and the environment.

Globally recognised as one of the top 1% most sustainable companies, Jungheinrich is committed to climate neutrality and innovation that lasts. To further accelerate our growth in line with the global business strategy, we have an opportunity for a National Delivery Centre Team Leader to join us on a permanent full-time basis, in our Sydney branch.

This role is a critical link between management and warehouse personnel, serving as a key channel for deploying policies, procedures, and operational information. The primary purpose of the role is to oversee all warehouse functions including receiving, put-away, picking, packing, and dispatch to ensure smooth and efficient workflow across the distribution centre.

Role Responsibilities

• Leading the NDC team.
• Reviewing daily work requirements and allocating labour.
• Actively participating in the development & improvement of warehouse processes.
• Training and development of the warehouse team, through supervision and feedback.
• Ensuring a safe working environment and compliance with company policies and procedures.
• Coordinating the flow of incoming parts and allocating labour to ensure prompt receipt and put-away of parts.
• Recording and reporting missed shipments, damaged or incorrect parts.
• Receipting ‘Returns’ and ‘Warranty’ parts and providing feedback/relevant information to stakeholders.
• Assigning tasks (picking, sorting, packing) to team members based on priority.
• Ensuring all outbound orders are picked, packed, and dispatched accurately.
• Tracking and updating and Inbound and Outbound KPI board.
• Setting and maintaining a warehouse housekeeping standard.
• Taking the lead on toolbox talks and other team meetings.
• Providing operational assistance where required including forklift operation, pick, pack and put away.
• Ensuring materials handling equipment is inspected and maintained.
• Performing stock checks and purchase of consumables; pallets, shrink wrap etc.
• Participating in and contributing to the effectiveness and ongoing compliance to the certified safety, quality and environment systems ISO 9001 Quality Management System – Requirements, ISO 45001 Occupational Health and Safety Management Systems and ISO 14001 Environment Management Systems.

About You:

At Jungheinrich Australia we are proud of our culture and want to protect what we are building. Change can be difficult and is not for everyone, and we are therefore very selective about who we invite to join our team, investing the time in getting to know the whole you and for you to get to know us. Your career is important, and we want you to be sure that our opportunity is the right one for you.

You will have:

• Experience leading a team in warehouse activities including delegating tasks, coordinating workflow with a focus on KPI achievement
• Effective communication skills with a collaborative approach
• Strong administrative skills with high attention to detail
• Ability to manage multiple tasks and prioritise effectively with a focus on meeting deadlines
• Knowledge of inventory control processes, including cycle counts and stock takes
• Experience using ERP systems and transport management systems (Droppoint & MachShip desirable)
• Customer service experience
• Intermediate Microsoft Office skills
• Valid LF forklift licence (LO desirable)
• Parts characteristics knowledge (desirable)
• Service process knowledge (desirable)
• Current drivers’ licence

What We Offer:

• Competitive salary – Be rewarded for the experience and skills you bring
• Exclusive vehicle discounts – Enjoy top tier national fleet pricing on a wide range of Volkswagen Group Australia vehicles
• Health & lifestyle savings – Access Wherefit corporate benefits and save up to 50% on gyms, wellness programs, and more
• Employee Assistance Program (EAP) – Take advantage of confidential, professional support whenever you need it
• Supportive team culture – A supportive, collaborative environment where a healthy high-performance culture is paramount and success is shared and celebrated
• Job security- International market leading company

• Leading the NDC team.
• Reviewing daily work requirements and allocating labour.
• Actively participating in the development & improvement of warehouse processes.
• Training and development of the warehouse team, through supervision and feedback.
• Ensuring a safe working environment and compliance with company policies and procedures.
• Coordinating the flow of incoming parts and allocating labour to ensure prompt receipt and put-away of parts.
• Recording and reporting missed shipments, damaged or incorrect parts.
• Receipting ‘Returns’ and ‘Warranty’ parts and providing feedback/relevant information to stakeholders.
• Assigning tasks (picking, sorting, packing) to team members based on priority.
• Ensuring all outbound orders are picked, packed, and dispatched accurately.
• Tracking and updating and Inbound and Outbound KPI board.
• Setting and maintaining a warehouse housekeeping standard.
• Taking the lead on toolbox talks and other team meetings.
• Providing operational assistance where required including forklift operation, pick, pack and put away.
• Ensuring materials handling equipment is inspected and maintained.
• Performing stock checks and purchase of consumables; pallets, shrink wrap etc.
• Participating in and contributing to the effectiveness and ongoing compliance to the certified safety, quality and environment systems ISO 9001 Quality Management System – Requirements, ISO 45001 Occupational Health and Safety Management Systems and ISO 14001 Environment Management Systems.

• Experience leading a team in warehouse activities including delegating tasks, coordinating workflow with a focus on KPI achievement
• Effective communication skills with a collaborative approach
• Strong administrative skills with high attention to detail
• Ability to manage multiple tasks and prioritise effectively with a focus on meeting deadlines
• Knowledge of inventory control processes, including cycle counts and stock takes
• Experience using ERP systems and transport management systems (Droppoint & MachShip desirable)
• Customer service experience
• Intermediate Microsoft Office skills
• Valid LF forklift licence (LO desirable)
• Parts characteristics knowledge (desirable)
• Service process knowledge (desirable)
• Current drivers’ licence

• Valid LF forklift licence (LO desirable)
• Parts characteristics knowledge (desirable)
• Service process knowledge (desirable)
• Current drivers’ licence