Join Our Team: Protect, Serve, and Make a Difference!

We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.

What you’ll be doing:

Lead people, culture and business operations to support RFS members and deliver strong community‑focused service outcomes for the North Eastern Area Command. The successful candidate will demonstrate the ability to foster a high-performing, inclusive culture while effectively managing complex workforce matters, business planning and financial responsibilities. A collaborative and solutions-focused professional, you will build strong stakeholder relationships, drive continuous improvement and support sustainable membership and service delivery outcomes.

The role works in collaboration with the Manager Capability, Manager Community Risk and other managers across the business to ensure successful operational outcomes across the Area.

To thrive in this role, you will have:

A strong background in people and business management, ideally within a public sector or emergency service environment

Sound judgement

Strong communication skills

A genuine commitment to supporting volunteers, staff and community outcomes

• Lead people, culture and business operations to support RFS members and deliver strong community‑focused service outcomes for the North Eastern Area Command.
• Foster a high-performing, inclusive culture.
• Effectively manage complex workforce matters, business planning and financial responsibilities.
• Build strong stakeholder relationships.
• Drive continuous improvement.
• Support sustainable membership and service delivery outcomes.
• Work in collaboration with the Manager Capability, Manager Community Risk and other managers across the business to ensure successful operational outcomes across the Area.

• Sound judgement
• Strong communication skills
• People and business management
• Ability to foster a high-performing, inclusive culture
• Ability to manage complex workforce matters
• Business planning skills
• Financial responsibilities management
• Stakeholder relationship building
• Continuous improvement drive
• Support for sustainable membership and service delivery outcomes

• A strong background in people and business management, ideally within a public sector or emergency service environment
• A genuine commitment to supporting volunteers, staff and community outcomes