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Vacancy title:
Manager Finance, Transactions & Records
[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Management,Business Operations,Civil & Government,Customer Service]
Jobs at:
Transport For NSW
Deadline of this Job:
Monday, June 8 2026
Duty Station:
Sydney | New South Wales (NSW)
Summary
Date Posted: Monday, June 1 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About the role
You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.
Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.
In this role, you'll:
Working as part of a team delivering high-volume transactions, and records services, you will lead Tier 0 and Tier 1 service delivery in a fast-paced shared services environment.
This role will see you drive performance, strengthen compliance, and lead continuous improvement.
You will lead and optimise service delivery outcomes in a complex, high-volume environment.
For more information on this position and business unit, view the role description and information pack.
About you
Your leadership and operational experience, formed across shared services, or contact centre environments, will see you excel in driving performance and managing competing priorities.
You're recognised as a results-driven leader, skilled at using data to improve performance, and experienced in managing high-volume transactional services and stakeholders
Note: Travel to various sites is a requirement of this role.
Work Location
This position can be based in either Sydney or Newcastle.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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