Background information about the job or company (e.g., role context, company overview)

Are you customer obsessed and passionate about helping Australians achieve their dream of home ownership?

Do you thrive in a fast-paced, customer-centric environment where your expertise and dedication can make a real difference to our customers?

Are you a high-performing lender ready to grow your network and business?

If so, we invite you to express your interest in joining NAB as a Home Lending Executive. We have number of opportunities available across Australia.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Home Lending Executive, you will join a team that’s doubling down on customer obsession; we move with speed, keep it simple and win together!

Responsibilities or duties

Each day, you’ll go above and beyond to:

• Partner with customers to provide expert advice and guidance on NAB’s home loan possibilities.
• Manage end-to-end lending processes, ensuring speedy and exceptional service at every touchpoint.
• Build and maintain strong relationships with both new and established clients, working closely to understand their financial goals.
• Collaborate with a team of dedicated professionals, all driven to provide outstanding results.
• Leverage innovative technology to streamline processes and improve the customer experience.

Qualifications or requirements (e.g., education, skills)

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Proven experience in home lending, demonstrating customer obsession in everything you do!
• Strong knowledge of lending products and the mortgage industry.
• Excellent communication and relationship-building skills.
• A passion for delivering top-notch customer service.
• The ability to thrive in a dynamic, results-oriented environment.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

• Partner with customers to provide expert advice and guidance on NAB’s home loan possibilities.
• Manage end-to-end lending processes, ensuring speedy and exceptional service at every touchpoint.
• Build and maintain strong relationships with both new and established clients, working closely to understand their financial goals.
• Collaborate with a team of dedicated professionals, all driven to provide outstanding results.
• Leverage innovative technology to streamline processes and improve the customer experience.

• Proven experience in home lending, demonstrating customer obsession in everything you do!
• Strong knowledge of lending products and the mortgage industry.
• Excellent communication and relationship-building skills.
• A passion for delivering top-notch customer service.
• The ability to thrive in a dynamic, results-oriented environment.

• Proven experience in home lending, demonstrating customer obsession in everything you do!
• Strong knowledge of lending products and the mortgage industry.
• Excellent communication and relationship-building skills.
• A passion for delivering top-notch customer service.
• The ability to thrive in a dynamic, results-oriented environment.