Background

Exciting opportunities have arisen for holiday casuals who are interested in working at Australia Zoo! We are looking for Holiday Casual attendants in Food and Beverage, Cleaning, Retail, Admissions, Guest Experience, Shuttles, Warrior Restaurant, Crocodile Hunter Lodge, and Car Park Marshall teams.

Here at Australia Zoo we want every experience to be the best it can be for our guests, that’s why we need enthusiastic staff who are passionate about providing excellent customer service.

Australia Zoo is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, race, sexual orientation, or religious belief. We provide specific workplace programs to support diversity and equal employment opportunities for women, people with disabilities and all cultural backgrounds.

Responsibilities

• Food and Beverage: Food preparation in the kitchen, serving customers on the tills, cleaning tables, maintaining cleanliness of area, barista duties, customer service.
• Cleaning: Maintain cleanliness of designated areas including bathrooms and outdoor areas, bins and rubbish collection, customer service.
• Car Park Marshall: Assisting with traffic control management within the Zoo car parks.
• Guest Experience/Admissions/Shuttles: Greeting guests, cash handling, point of sale processing, crowd control, assisting with photography and tours, customer services, assisting at concierge.
• Retail: Serving customers, cash handling, point of sale processing, restocking of shelves and stocktake, customer service.
• Education: assisting with our Zoo Keeper for a Day Program.
• Warrior Restaurant: Greeting guests, taking orders, delivery of food and beverage, cleaning of kitchen and facility areas.
• Crocodile Hunter Lodge: Assisting with housekeeping and general duties.

Qualifications

• Full availability for the upcoming Winter School Holiday period including weekends and public holidays.
• A friendly and customer focused attitude, ensuring that all guest interactions are both positive and memorable.
• For roles relative to the Food and Beverage Department and the Warrior Restaurant, a Queensland Responsible Service of Alcohol is essential.

Experience

Experience in the industry is not essential, but a willingness to learn is!

Additional Details

Successful candidates must be available for shifts between Saturday the 27th of June 2026 through to Sunday the 12th of July 2026. Shortlisted candidates will be contacted via email and invited to attend Group Interviews in the lead up to the School Holiday period.

Preferred Criteria

• Drivers Licence

Shortlisted candidates will be contacted via email and invited to attend Group Interviews in the lead up to the School Holiday period.

• Food and Beverage: Food preparation in the kitchen, serving customers on the tills, cleaning tables, maintaining cleanliness of area, barista duties, customer service.
• Cleaning: Maintain cleanliness of designated areas including bathrooms and outdoor areas, bins and rubbish collection, customer service.
• Car Park Marshall: Assisting with traffic control management within the Zoo car parks.
• Guest Experience/Admissions/Shuttles: Greeting guests, cash handling, point of sale processing, crowd control, assisting with photography and tours, customer services, assisting at concierge.
• Retail: Serving customers, cash handling, point of sale processing, restocking of shelves and stocktake, customer service.
• Education: assisting with our Zoo Keeper for a Day Program.
• Warrior Restaurant: Greeting guests, taking orders, delivery of food and beverage, cleaning of kitchen and facility areas.
• Crocodile Hunter Lodge: Assisting with housekeeping and general duties.

• Customer service
• Willingness to learn
• Queensland Responsible Service of Alcohol (for specific roles)

• Full availability for the upcoming Winter School Holiday period including weekends and public holidays.
• A friendly and customer focused attitude.
• Queensland Responsible Service of Alcohol (for roles in Food and Beverage and Warrior Restaurant).